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Why Choose A Business Grade Satellite Service? |
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| There are reasons why so many professional organizaitons choose to pay a little more for a premium grade satellite service with Ground Control: 1. Vastly Different Contention Ratios. Contention ratios are the number of users sharing the same connection. Consumer service providers (and many business level providers) have contention ratios that are in the stratosphere (sometimes as much as 400 to 1), slowing connection speeds to a crawl at busy times. Ground Control's ratios are ALWAYS under 20 to 1 and provide expected speeds when you need them. The old adage "you get what you pay for" is very real. 2. All Accounts are Multi-User Friendly, for simultaneous connections from multiple computers. We expect the traffic and want you to be able to deliver the speeds to any computer connected to your Ground Control satellite network. 3. We Have Faster Upload Speeds. Hughesnet's fastest plan advertises a maximum upload speed of 300 Kbps (256kbps with Wildblue). Typical speeds are obviously slower, and in an office setting, if someone is uploading a file, everyone's connection will become sluggish because the upload channel is full. 4. Our Service Has Super Low-Latency. Latency (or ping times) will make or break a business grade satellite service. Our network latency is half a second (500 milliseconds). which is half the time of consumer service providers (1 second). Low-latency translates into superior performance, such as the pauses when speaking over a VOIP phone are reduced to a point where it becomes unnoticeable to the talking parties. Low latency also helps VPN and the majority of verbose applications speeding up the cross-talk of all TCP-IP communication. 5. Our Networks are Optimized & Secure. Our automated network systems ensure that traffic is balanced across all the carriers on the satellite. Not only does this increase the amount of bandwidth on the network, it also increases the security of the network since your traffic is changing its frequency up to 8 times per second. more on iDirect 6. We're Net-Neutral, which means we do not block certain kinds of traffic such as VPN, VOIP, and other applications that use various ports or destinations that are locked down by many other providers (such as Hughesnet and Wildblue). 7. Hughesnet and Wildblue Are Not Unlimited Services. With Hughesnet, every account has a daily download limit. When you hit that limit (between 200-500 Megabytes), your connection is throttled back to the speed of a dial-up modem, rendering it useless for up to 24 hours! 8. We Won't Cut You Off If You Exceed Your Plan Limits. Unlike consumer services, we simply place a small overage cost to any out-of-plan usage much like a cellular service. We have found that ALL organizations prefer this option over being shut off or slowed down. 9. Support is 24 x 7 and Staffed With Experts that solve your problem with the first attempt. We don't offload our support department overseas waiting 30 minutes to verbally walk you through a troubleshooting document you could read yourself. We are professional grade for a reason. 10. We are a Manufacturer of Satellite Equipment, which means we understand what goes on under the hood in the satellite industry. We are constantly improving our technology and will always pass on improvements to you, such as free lifetime software upgrades for any owned equipment. 11. We Install and Service Everywhere. If we don't have a local technician, we will find one for you at the lowest price possible for that area, including remote parts of Afghanistan, (where we most likely have a local service technician!). There are numerous other reasons to consider Ground Control, such as all of the equipment we don't manufacture has been chosen to deliver on both price and performance... Or that the network services we employ are constantly upgraded and monitored... Or that we have a time proven track record with thousands of organizations for their special requirement connectivity since 2002. When all is said, our mission is to provide a service where you think less about your Internet connection, and more about business. |
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