Galileo - VSAT Installation Training
CHAPTER 2
Before the Install
Getting a work order
from Ground Control to Commission a Galileo System
Before you are able to perform an installation,
you need to have a work order from Ground Control. Below is
a sample of that order:
Included
with each work order from Ground Control will be a customer sheet
that you leave with the customer. The work order is for
the installer only.
CUSTOMER INFORMATION
This section shows who the dish is intended for and the contact
person you will be calling in order make the installation.
INSTALLER
This is the actual installing
individual and their cell phone. A cell phone is important because
the installer will be communicating on site for much of the install
process.
SATELLITE SYSTEM INFO
MOUNT STYLE is
how the client prefers to install their system. With a Non-Penetrating
roof mount, a mast, or other method.
SATELLITE AMC-4 101West
with a receive frequency of 1350H. The H is for Horizontal (for polarization).
This is necessary to know when you are pointing your dish.
SITE ID: This
is the information Ground Control uses to track this customer account
over the network.
SERVICE LEVEL: The monthly plan the customer has
chosen to purchase from Ground Control.
DISH POINTING PARAMETERS
This section is where you will be using your
handheld GPS device and from this, you can use the SatMaster program
to calculate near exact coordinates for the dish Azimuth, Elevation
and Skew. This step is done on site because accurate GPS information
is needed before you can have accurate GPS readings. This topic
is covered later on under Hardware Installation.
When you run the CPE Installation
Wizard commissioning software from your laptop, the work order has
been designed to provide you with the correct information to
enter at each successive screen making the whole process as easy
as data entry. Be mindful with the section as one mistake can
take hours to remedy.
SOFTWARE INSTALLATION
CROSS POLARIZATION
After
the IDU Gateway has been configured (commissioned), you will need
to perform a cross polarization. Cross Polarization is covered
in a different section of this online manual.
ADMINISTRATIVE WEB PAGE URL
To access the administrative
screen of the Gateway, this is the information you will need.
PROXY SETUP
All connected computers will need to enable their proxy servers for
optimum performance with the satellite network. This to is covered
in a different section of this online program.
End of Section
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