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Inmarsat IsatHub Brochure
iSavi Brochure
Wideye iSavi IsatHub
Lightweight and Compact
 
iSavi on a vehicle hood
Make calls over your Smartphone
 
iSavi IsatHub with Laptop Laptops Can Connect
 
IsatHub Pointing Indicators
Easy-Pointing with Visual Indicators
 
IsatHub Battery Life
Battery Life and Charge Port
 
IsatHub Battery Removed
Battery is a stand, and easily removed
 
iSavi Checking Email
Check Email Anywhere
 
iSavi Taking Pictures
Share Pictures From Anywhere
 
iSavi with a Laptop
Broadband Internet & Phone Anywhere
 
More Photos
 

 
 
iSavi Portable Satellite Terminal - IsatHub
Satellite Internet Hotspot & Satellite Phone

Photos
- Service Plans - Accessories - User Manuals - Apps - Specifications

In-Stock Page updated September 28, 2020
Ask An IsatHub Satellite Expert
IMPORTANT NEWS - New IsatHub Service Activations (not BGAN) ended August 31, 2020 - more
 
IsatHub iSavi Satellite Terminal
 iSavi Terminal - Internet & Phone
 A Portable Satellite Internet Hotspot
 We ship worldwide - Email us now
LIMITED STOCK
Works Globally
IsatHub iSavi
Satellite Terminal  

System Include: iSavi Terminal, Rechargeable Battery, Power Supply AC Mains Charger, International Plug Kit (US, EU, UK, AUS), Micro USB Cable, USB Flashdrive for iSavi User Manuals, Quickstart Guide Booklet, QuickStart 1-Page Sheet, iSavi Carry Tote Bag. - Contents Link

 MPN: SH-100 & SAVI-9TE00-01
 SKU: HUBISAVI
 We ship everywhere worldwide

Limited Stock
Buy: $1,299
USD
With Service Plan
Rent: $10/day Link

Choose Shipping Option:  
Visa - MasterCard - Paypal
Orders outside of the US,
please email or call to order

  iSavi Ready Case - Protect Your Investment
iSavi Ready Case
Hard Case for iSavi
For $100 more, this hardened case protects your terminal. Includes DC vehicle charger (itself a $75 value) Instant mobile WiFi Hotspot!
More Information
Price: $1,399 USD
Includes iSavi and
DC Vehicle Adapter

Choose Shipping Option:  
At-A-Glance Features:
High-Speed satellite Internet via WiFi
Voice calling on your smartphone
SMS instant messaging
Use all Apps like email, iMessage


The iSavi Global Satellite Internet Hotspot
provides up to 384 Kbps Internet speeds for any wireless capable device as well as voice phone for all smartphones using the included App. This terminal operates with any BGAN service plan and the legacy IsatHub service which is closed to new activations from August 31, 2020. BGAN service is used by 1,000's of professional organizations and governments for highly reliable portable Internet connectivity.

Satellite Internet & Phone Service
For locations that have no cellular service the iSavi terminal lets one surf the web, email, text, as well as make and recieve phone calls anywhere one travels on the globe. All of your applications installed on your laptop or smart devices may connect and operate over this ultra-portable satellite technology.
IsatHub Network Brochure - Wideye iSavi Brochure

iSavi iSatHub


Video


iSavi Hotspot Overview
Pointing the iSavi and connecting to the Internet can be done by anyone. You may control the terminal using the free IsatHub App for your iPhone or Android smartphone, or simply log into the terminal's web UI (user interface). With a few minutes of practice, making a connection to the Internet is a breeze. Once the terminal is online, anyone else within range can connect to it like any standard WiFi hotspot... up to 11 simultaneous connections. You can also be on the phone and Internet at the same time since the free App also turns a smartphone into a satellite phone!

  iSavi Terminal Features
  Broadband Internet - of up to 384 Kbps download, 240 Kbps up, for any connected device.
  Phone - Make or receive phone calls on your smartphone with a new satellite phone number, or use
      this service for a local number, or to forward calls from your cellphone.
  Email - Send and receive email with your existing email client software.
  Instant Messaging - Use your existing messaging software, such is iMessage, or the built in SMS tool.
   Wi-Fi Hotspot - up to 100' (30 meters) from the device. Connect from inside a building.
  
Lightweight - The iSavi terminal weighs 1.9 lbs (850 grams).
  
Ultra-Portable - The iSavi physical dimension are 7.1" x 6.7" x 1.2" inches (179 x 170 x 30 mm).
  
Global Coverage (except the extreme polar regions) - Travel anywhere- coverage map
  
BGAN Service - iSavi terminal now use BGAN service plans (as of August 31, 2020).
  Connect multiple devices to the WiFi hotspot - No limit to the number of devices that my connect.
  Little or no training needed to operate. Quickstart guide helps first time users.
  IsatHub Voice App - Make and receive calls from anyone (with a new satellite phone number).
  May also make voice calls via VoIP - Call most phones worldwide with applications such as Skype.
  Easy pointing terminal antenna with visual & audible pointing indicators.
  May operate on the ocean in very calm waters. more
  Network availability is 99.9% of the time. Inmarsat reliability!
  Built in SIP voice server with auto-connecting to SIP capable systems.
  Up to 24 hours standby, 2 hours transmit (at max power if transmitting 100% of the time).
  No roaming charges. All phone costs are the same anywhere you travel.
  Voicemail, contact lists.
   Usage reports - Know how much data - calling - SMS texting you've done each month.
  Advanced screens - Wi-Fi security, MAC address filtering, device passwords, etc.
  Usage controls - Set the number of Megabytes to be used in any session with Control App.

Frequently Asked Questions - Answers to the most common Questions for the IsatHub iSavi.

The feature list is long so we recommend reading the iSavi Documentation for more information.

BGAN Service Area for iSavi Terminals
BGAN Coverage Map

The Inmarsat Constellation of Geostationary Satellites - More info on the BGAN coverage map
If you are within the colored regions, you have coverage with the Ground Control BGAN network.
Any of our BGAN service plans will work globally without any configuration changes.
Ground Control ships the Explorer 510 terminal with service to any country
.

EXISTING ISATHUB SERVICE ENDING DECEMBER 1, 2020
New activations for IsatHub service have ended on August 31, 2020. However existing IsatHub service plans with Ground Control will be available until December 1st, 2020. After that date, iSavi terminals may use BGAN service below (and available now) to connect to the Internet (with a BGAN SIM card). Please note that Ground Control's IsatHub provider is deactivating most active IsatHub service plans on December 1, 2020.


BGAN Service for iSavi Terminals
SIM Cards - Global Use

Global Use - No Restrictions - All SIM Cards are Reloadable / Renewable - Free Shipping Worldwide building
Pricing in U.S. Dollars
BGAN for iSavi IsatHub
BGAN Standard+ Monthly Plan - 12 month minimum term
Our most popular BGAN plan that reduces the cost per Megabyte down to under $0.10 cents if transferring Gigabytes of data in a month. This is the plan to get if you may need to transfer a lot of data some months, and not so much data (or nothing) in other months. Includes 20 Megabytes each month at no additional cost - Click for details

Standard+
$63 a month
Includes 20MB monthly
12 month minimum term

Details of Standard+

BGAN for iSavi IsatHub
Low-Cost High-Usage BGAN Plans - Standard+
These BGAN Internet plans have the same priority level as the popular IsatHub service. Where High-Priority plans below cost about $5.00 USD per Megabyte, Standard+ plan can offer a per Megabyte cost of below $0.15 cents. Service is for all BGAN terminals world wide. Available now! Click for details
Standard+ BGAN Plans
1,000 MBs - $1,660
5,000 MBs - $2,625
Unlimited Use - $4,555
Standard+ Plans
BGAN for iSavi IsatHub
100 Megabytes Prepaid SIM Plan - High Priority Routing
Valid 90 days
100 Megabytes at $525 = $5.25 per Megabyte - TopUp Megabytes Anytime.
SIM card includes 100 Megabytes that may be used at any time during a 90 day period. Phone calls billed $0.99/min to any landline or cellphone worldwide, free incoming calls. SMS texting billed $0.50 per outgoing text, free incoming texts. SIM can be renewed with any plan at any time. SKU: BGANBW100QRT

Mouse Over For Card Cost Details
$525 USD Prepaid
100 MBs valid for 90 days
High Priority Routing



Order By Phone or Email
BGAN for iSavi IsatHub
200 Megabytes Prepaid SIM Plan - High Priority Routing
Valid 90 days
200 Megabytes at $995 = $4.97 per Megabyte - TopUp Megabytes Anytime.
SIM card includes 200 Megabytes that may be used at any time during a 90 day period. Phone calls billed $0.99/min to any landline or cellphone worldwide, free incoming calls. SMS texting billed $0.50 per outgoing text, free incoming texts. SIM can be renewed with any plan at any time. SKU: BGANBW200QRT

Mouse Over For Card Cost Details
$995 USD
200 MBs valid for 90 days
High Priority Routing


Order By Phone or Email
BGAN for iSavi IsatHub
300 Megabytes Prepaid - High Priority Routing
Valid 1 year from activation
300 Megabytes at $1,467 = $4.89 per Megabyte - TopUp Megabytes Anytime.
SIM card includes 300 Megabytes that may be used at any time during a 1 year period. Phone calls billed $0.99/min to any landline or cellphone worldwide, free incoming calls. SMS texting billed $0.50 per outgoing text, free incoming texts. SIM can be renewed with any plan at any time. SKU: BGANBW300ANN

Mouse Over For Card Cost Details
$1,467 USD
300 MBs valid for 365 days
High Priority Routing


Order By Phone or Email
BGAN for iSavi IsatHub
600 Megabytes Prepaid - High Priority Routing
Valid 1 year from activation
600 Megabytes at $2,820 = $4.70 per Megabyte - TopUp Megabytes Anytime.
SIM card includes 600 Megabytes that may be used at any time during a 1 year period. Phone calls billed $0.99/min to any landline or cellphone worldwide, free incoming calls. SMS texting billed $0.50 per outgoing text, free incoming texts. SIM can be renewed with any plan at any time. SKU: BGANBW600ANN

Mouse Over For Card Cost Details
$2,820 USD
600 MBs valid for 365 days
High Priority Routing


Order By Phone or Email
BGAN for iSavi IsatHub
1,200 Megabytes Prepaid - High Priority Routing
Valid 1 year from activation
1,200 Megabytes at $5,639 = $4.70 per Megabyte - TopUp Megabytes Anytime.
SIM card includes 1,200 Megabytes that may be used at any time during a 1 year period. Phone calls billed $0.99/min to any landline or cellphone worldwide, free incoming calls. SMS texting billed $0.50 per outing text, free incoming texts. SIM can be renewed with any plan at any time. SKU: BGANBW1200ANN

Mouse Over For Card Cost Details
$5,639 USD
1,200 MBs valid for 365 days
High Priority Routing


Order By Phone or Email
BGAN for iSavi IsatHub

High-Use High-Priority BGAN SIM Cards/Plans
Valid 1 year from activation

2 Gigabytes - $9,360 | 3 Gigabytes - $13,980 | 4 Gigabytes - $18,560
5 Gigabytes - $23,100 | 7 Gigabytes - $32,060 | 10 Gigabytes - $41,300
15 Gigabytes - $61,200 | 25 Gigabytes - $77,826 | & Higher | SKU:BGANBWHU
Mouse Over For BGAN High-Use Details

High Priority Routing
Please order by Email or Phone

BGAN for iSavi IsatHub
Unlimited Internet Use Standard+
These Standard+ plans provide Unlimited Internet over any BGAN terminal globally for monthly, quarterly, bi-annual and annual calendar months (A calendar month is Jan, Feb, March) Plans end on the last day of valid period calendar month. Please note that Inmarsat does reserve the right to slow speeds up to 128 Kbps if over 30,000 Megabytes are used in a month. Phone calls are post use billed at $0.99/min to any landline or cellphone worldwide, free incoming calls. SMS texting billed $0.50 per outing text, free incoming texts. SKU: BGANBWLP30K, BGANBWLP3MO, BGANBWLP6MO, BGANBWLPMAX
Mouse Over or Click For Card Cost Details
Unlimited Internet Use

$4,555 1 Month
$12,640 Quarterly
$23,377 Bi-Annual
$42,949 Annually


Plan Details
BGAN for iSavi IsatHub
1 Gigabyte Standard+ Consumer Grade - 1 Month
1,000 Megabytes at $1,660 = $1.66 per Megabyte
This plan provides 1,000 Megabytes of Internet service during the current calendar month (Jan, Feb, Mar, etc...). May purchase additional months for an extended usage period. Phone calls billed $0.99/min to any landline or cellphone worldwide, free incoming calls. SMS texting billed $0.50 per outing text, free incoming texts. SKU: BGANBWLP1K

Mouse Over or Click For Card Cost Details
1,000 MBs Standard+
Current Month
$1,660
USD

Valid from the 1st of any month to the last day of the month.

Plan Details
BGAN for iSavi IsatHub
5 Gigabytes Standard+ Consumer Grade - 1 Month
5,000 Megabytes at $2,652 = $0.53 per Megabyte... A great deal.
This plan provides 5,000 Megabytes of Internet service during the current calendar month (Jan, Feb, Mar, etc...). May purchase additional months for an extended usage period. Phone calls billed $0.99/min to any landline or cellphone worldwide, free incoming calls. SMS texting billed $0.50 per outing text, free incoming texts. SKU: BGANBWLP1K

Mouse Over or Click For Card Cost Details
5,000 MBs Standard+
Current Month
$2,652
USD

Valid from the 1st of any month to the last day of the month.

Plan Details
BGAN for iSavi IsatHub
Usage Only BGAN Service - High Priority Routing - 1 year term
A usage-only Internet service - Pay for only what you use each month at $6.99 per Megabyte transferred. Like our other BGAN plans, phone calls are billed $0.99/min to any landline or cellphone worldwide, free incoming calls. SMS texting billed $0.60 per outgoing text, free incoming texts. Requires credit card for monthly subscription and usage fees.
SKU: BGANBWUSAGE

Mouse Over For Card Cost Details
$74 USD/month
1 Year Term
High Priority Routing


Order By Phone or Email
BGAN for iSavi IsatHub

Emergency Responder - Public Safety BGAN Service
Unlimited Use

Affordable usage-based BGAN service specifically designed for public safety organizations. Internet usage is billed monthly at these rates:
$4 per MB for the first 100 MBs transferred.
$3 per MB for the next 400 MBs transferred.
$2 per MB for the next 500 MBs transferred.
$1 per MB for the next 3,000 MBs transferred (3 GB or GB).
$0.10 cents per MB for over 4 GB for Unlimited Use ($100 per GB)
click for details SKU: BGANBWEMER

$60/month + Usage
12 month minimum term
($650 USD if paid annually)
Click to Purchase
BGAN for iSavi IsatHub
Covid-19 Special For All Aid and NGO Workers Globally
Unlimited Use Internet For 90 Days For $4,000 USD

Ground Control is offering all Aid workers from any location on the globe a special unlimited use BGAN Internet package valid for 90 days for a one time cost of $4,000 USD. Please email us at sales@groundcontrol.com for details on this exceptional offering.

Unlimited Use Internet
for 90 days - $4000 USD
Please email for details

  BGAN Service Plans for IsatHub Details
   BGAN service can be expensive. These techniques help reduce data usage over BGAN. We also offer these low-cost plans for high data use.
   BGAN SIM cards are forever and do not need to be replaced. A deactivated SIM/Plan can be reactivated with any BGAN plan we offer.
   iSavi terminals use special micro BGAN SIM cards... A standard BGAN SIM card will not fit inside of the iSavi terminal.
   Unused Megabytes/Gigabytes purchased from any plan above do not rollover if the plan is renewed.
   Purchase is of BGAN SIM Card that is activated, installed and fully tested with purchased equipment (if equipment is purchased).
   Consumer grade routing services are for those comfortable with possible network congestion that may impact Internet speeds.
   BGAN Standard + plans and some other plans may require credit approval, credit card or deposit.
   *Incoming voice calls are free, however the calling party will be charged at their provider's rates to call to your satellite phone.
   Voice calls over BGAN service do not use available Megabytes, meaning there is no extra charge other than standard BGAN Calling Rates.
   All BGAN SIM Cards / Plans may be upgraded, renewed, refilled, reactivated to any plan anytime... Just email us or use this online form.
   Please request voicemail services be activated. Activation of voicemail is free. BGAN Voicemail Instructions.
   BGAN Benefits - Free usage reports, daily/weekly/monthly thresholds and free firewall controls.
   You may purchase just the BGAN SIM Card(s) from Ground Control for ANY existing BGAN terminal(s). We ship SIMs free worldwide.
   iSavi terminals operate in any country with the 4 Inmarsat satellites without any plan changes. No licence or certification required.
   There is a one-time activation fee of $40 with most accounts. There is no activation cost for renewing, or upgrading an active BGAN SIM.
   All annual prepaid BGAN plans may auto-renew each year unless requested otherwise. Excellent for long-term use.
   BGAN consumer grade Standard + plans are for land based subscribers only.
   Standard + Plan tiers reset on the last day of the month at 11:59:59 PM GMT time. Usage after that time counts toward a new month.
   BGAN Prepaid Voucher Service Plans are available from Ground Control. A higher cost per MB service using voucher units.
   BGAN Firewall - BGAN VPN - Streaming - SMS - FAX - Standard & Non-standard calling.



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iSavi Terminal Pointing
Connect to the iSavi WiFi hotspot from your smart device and start the IsatHub Control App. The signal strength meter in the App and the visual and audible indicators on the terminal itself make pointing a breeze. When the signal strength is high enough, click on "Connect to the Network" to use the phone, and "Connect Data" to use the Internet and instantly, you've turned the IsatHub into a global WiFi hotspot with a 100 foot WiFi range for Internet and voice calling.

Internet Connectivity - A Global WiFi Hotspot

Internet speeds can be comparable to cellular networks at up to 384 Kbps download, and 240 Kbps upload. There are no LAN ports on the terminal and connection is only through wireless (802.11 b/g/n). Connecting your smart device, tablet or laptop is as easy as connecting to any WiFi hotspot. The IsatHub Control App is used to initiate an Internet data session. Once a data session has been started, any device (with the WiFi password) may simply connect to the hotspot for full connectivity. You can check your session usage (in Megabytes) with the iSavi App.

Voice Calling
The IsatHub Voice App gives your smartphone satellite phone number to make or receive calls from anyone. Here is information on making and receiving calls over the network. You can have multiple phones connected to the IsatHub (all with the same phone number), but only one phone can be in use at any time. You can also give your phone a local phone number so anyone can call you without paying for an international call. Also with Ground Control's, voice service for the BGAN uses no data, so you're only charged the per-minute phone rate, and only for outgoing calls since incoming calls are free.

SMS Texting - Yes
Existing SMS texting Apps like iMessage on the iPhone operate over the IsatHub connection. SMS texting is normally $0.50 per outgoing text and free incoming texts with all plans. The IsatHub Voice App also includes its own SMS messaging tool. You can send a free SMS message to your iSavi.

Applications - Email - File Attachments - No Problem
Since all Apps on your smart device or laptop can connect to the Internet through the iSavi, simply use everything normally as you would with any WiFi hotspot. There is no need to change any settings on any application you currently use such as email programs.

IsatHub Boat Ocean Operation
iSavi Open Ocean Usage
While we can't guarantee the iSavi will connect every time on the open ocean, our clients are having success connecting if the boat is traveling in a straight line... which is what most cruise ships do. more


IsatHub Control App Interface for the iSavi
IsatHub Control App Screen
IsatHub Control App for the iSavi
The Control App for your smart device gives you numerous controls over the terminal such as starting a data-session that turns the WiFi broadband Internet hotspot for any device to connect with. Other screens help in pointing the terminal, showing signal strength, GPS location, usage controls, and many other features like:
bullet Current Session Usage Totals - Photo
bullet Wireless Password Controls
bullet MAC Address Filtering
bullet Battery Life Indicator
bullet Connected Devices
bullet Manage Usage Control - Cost Control Over Each Connected Device

iPhone
iOS App Icon
iOS 6.1 or newer
iPad
iOS App Icon
iOS 6.1 or newer

All Android
Google Play
Android OS 2.3 or newer


IsatHub Voice App for the iSavi
IsatHub Voice App
IsatHub Voice App
The Voice App is for voice calling as well as SMS texting using the satellite phone number issued to the SIM card in the terminal. While your existing SMS applications like iMessage will work, those calling your cellphone number will not reach you when you are out of cellular territory. More Info
Features of the Voice App are:
bullet Imports existing contact list
bullet Call logs showing duration and other historic Information
bullet Auto SIP registration (with SIP proxy in terminal)
bullet Auto error handling
Here is Info on making and receiving calls over the Network

iPhone
iOS App Icon
iOS 6.1 or newer
iPad
iOS App Icon
iOS 6.1 or newer

All Android
Google Play
Android OS 2.3 or newer


Video



   
IsatHub Contents - iSavi Package Contents
> iSavi Terminal
> iSavi Rechargeable Battery Component
> Power Supply AC Mains Charger
> International Plug Kit (US, EU, UK, AUS)
> Micro USB Cable
> USB Flashdrive for iSavi User Manuals
> Quickstart Guide Booklet
> QuickStart 1-Page Sheet
> iSavi Carry Tote Bag

iSavi Photos    
Wideye iSavi Oil and Gas   IsatHub being held
The iSavi is a lightweight portable satellite terminal for broadband Internet and phone service to your smartphone, as well as any tablet or laptop. Any wireless capable device may connect via up to 30 meters away (100 feet) via 802.11 b/g/n
 
The Wideye iSavi is quite compact at 6.7" x 7.1" (170 x 179 mm) and weighs just under 2 lbs (900g). The two buttons shown above are for power (left) and audible signal tone (right, for pointing assist while in sunlight).
Wideye iSavi in Hotel   Isavi Battery
The iSavi connects with one of three (or 4 in 2020) stationary satellites. So long as there is line-of-sight to a satellite, the terminal may be located indoors pointing out a door or window. Stationary satellites are great for maintaining a connection and avoiding disconnections that are prevalent in moving satellite services such as Iridium. Stationary satellites are good for long phone calls.
 
The iSavi battery is also the "stand" of the terminal. There is a button on one side that when pressed shows an LED battery level indicator. It is recommend to purchase extra batteries if traveling in no power locations. A foldable solar panel is also a good option.
IsatHub Side View   IsatHub Sim Card Slot
The LEDs on the side of the battery show the power level available. On the far right is the Power Port (covered with rubber cap for recharging the terminal.
 
Under the other rubber cap on the iSavi antenna, is the Micro SIM card slot. Only special sized BGAN SIM cards may be inserted into this terminal. Also shown is the mini USB port, which is only for firmware upgrades only.
IsatHub Battery Removal
  IsatHub Battery Button
The iSavi battery shown here, may be disconnected with a button push and a simple twist. Extra and extended power batteries will soon be available for those that need longer service times.
  A view of the battery release button.
IsatHub Pointing Indicators
  LED Pointing Lights
On top of the iSavi are two indicators that visually display where to point the terminal to find the Inmarsat satellite. These two indicators (elevation and azimuth directions) allow for quick and easy pointing of the terminal by anyone.
In direct sunlight, press the button on the side (next to the LEDs) for the audible tone pointer. Press again to "Register" the iSavi with the BGAN network.
IsatHub Control App   IsatHub Current Usage
The IsatHub Control App provides real-time feedback of signal strength to help you point the terminal with the highest signal strength possible. This technique is much more accurate than the LED lights on the terminal exterior.
The Main Screen of the iSavi will show the current usage of the current data session. We do recommend disconnecting the data connection when not in use. Disconnecting data while still being "registered" with the network means that you can still send and receive calls, or send and receive SMS texts.
IsatHub Usage Report   IsatHub Cruise Ship
From any web browser, you may connect to the iSavi web interface and review past usage of the iSavi terminal. Detailed session information helps you track how much data you've used at any time. Click for larger photo
 
The iSavi terminal has shown to operate on the open ocean as long as the waters are fairly calm and the boat is not turning. A connection from a cruise ship balcony does require line-of-sight to a stationary satellite, so it may require going to a top deck. more
IsatHub Battery Indicator   Isat Hub Elevation Marker
Pressing the small button on the battery displays the power level remaining indicator (3 out of 4 LEDs means the remaining power is at approximated at 75% from fully charged).
On the front of the iSavi is an elevation indicator, which is not necessary to use, however, the pointing assist screens inside the web interface or control app will show you what elevation to set the stand at (if you are placing iSavi on perfectly level ground).
IsatHub Charge Port   IsatHub Top View
Next to the battery level indicator is the charge port under a weather cap.
  A top view of the Wideye iSavi satellite terminal.
iSavi IsatHub Medical Use   Wideye iSavi IsatHub Field Use
The iSavi terminal is ultra-portable broadband Internet and Phone.   ...That can be set up in a minute, and connect anyone...anywhere.

iSavi Accessories
iSavi Pelican Case iSavi in a Hardened Pelican Case
For $100 more, this complete solution includes the iSavi terminal and places it inside of a hardened case that protects it from all weather and rugged handling. Includes DC vehicle adapter (itself a $75 value) More Information
Price $1,399 USD
Includes iSavi Terminal and
DC Vehicle Adapter

Choose Shipping Option:  
More Information
62 Watt Foldable Solar Panel 80 Watt Foldable Solar Panel
Quickly charge your iSavi satellite terminal with this 80 watt foldable solar panel that provides power in no-power locations. May connect/charge other devices to it as well. Rated at 18 volts. An very necessary item if power is not readily available.
SKU: BGANSOLARX1
DC Vehicle Charger for the iSavi
Power or recharge the iSavi from any vehicle power port... Required for using Solar Panel or Generator.
SKU- HUBDCVEHICLE
Price $75 USD
In Stock
iSavi Battery iSavi 3 Cell Battery Pack
The iSavi ships with a 3 amp hour battery pack. Keep a 2nd battery just in case the first one runs out of power. Good for no-power locations.
MPN: SAVI-0BP00-01 | SKU- HUBISBAT1
Price $299 USD
BGAN External Battery External Li-Ion Battery - Like having +6 batteries!
Power any iSavi terminal with this external battery pack for added hours of operation. This battery is rated at an impressive 153 watt hours giving any iSavi tremendous operational life.
SKU-BGANAEXTBAT
Price $277 USD
iSavi AC/DC Charger Replacement AC/DC Power Supply
Replace a lost the iSavi AC/DC Mains Charger. Comes with international plugs adapters (US, EU, UK, AU)
MPN: SB1/AMC20 | SKU: HUBISACDC
Price $116 USD
BGAN Optimized Laptop High-Performance Optimized Laptop
Control usage with a high-performance optimized laptop. This Windows 10 machine has been designed from the ground up to limit background data transferring unknown in the background, like Microsoft telemetry and updates. This laptop also has no bloatware and places the owner back in control of what is being transferred over their expensive and limited Internet connection.
SKU: LAPTOPGCX
Information on the BGAN Optimized Laptop


 iSavi iSavi General Specifications
Internet Speed Standard TCP-IP 384 Kbps down, 240 Kbps up
Frequencies Satellite Transmit: 1626.5 – 1660.5 MHz and 1668 – 1675 MHz
Satellite Receive: 1518 – 1559 MHz
GPS Frequency: 1574.42 – 1576.42 MHz
Satellite Phone App Calling via smartphone App - Standard Circuit Switched PSTN Call (not VoIP).
BGAN is issued international satellite phone number with (870) country code.
Available free from iTunes and Google Play app stores
Web Interface Type in 192.168.1.35 or the word "isavi" into any connected browser to access iSavi web interface.
Control App Available free from Apple App Store and Google Play Store
Voice App Available free from Apple App Store and Google Play Store
Operational Time
24 hours idle operation - using the standard battery
Max Transmit/Calling Time
2.5 hours using the standard iSavi battery (at full transmit power)
Wi-Fi 802.11 b/g/n with up to 30 meters range (100 feet). Default is 802.11b ...May be changed from iSavi Web Interface.
Battery
Standard battery is Li-Ion rechargeable with a capacity of 3 amp hours.
Battery shipping information (when shipped with terminal) - UN 3481 PI 966 - shipping cargo rules .pdf 2016
Dimensions L x W x D
7.09" x 6.7" x 1.18" inches (180 x 170 x 30 mm)
Operating Temperature
-20 °C to +55 °C, -4°F to +131°F. Terminal has temperature warning if overheating.
Storage Temperature
(before battery depleted)
1 month: Over 104° F (+40°C)
6 months: Over +95°F (+35°C)
1 year: Between -20 °C to +35 °C, -4°F to +95°F
Terminal Weight 1.98lbs (900g) Total - Transceiver = 1.41lbs (640g) and battery pack is 0.57lbs (260g)
Humidity 95% RH (non-condensing at +40 °C or +104°F)
Ingress Protection IP65 Compliant
AC Power Charger
Input 100 - 240 VAC, 50-60Hz; Output DC voltage is +18V, 65 watts (3.6 Amps) -Comes with international AC plug adapters
Weight
1.9 lbs (850g)
GPS Yes
iSavi Terminal
Supported Languages
English, French, Spanish, Portuguese, Chinese, Japanese, Russian, Arabic
(Quickstart booklet is written with all 8 languages... Apps may choose from the above languages)
Interface - Device Ports Power Port
USB Mini Port - For use for firmware updating only
Security Wi-Fi Password Control - MAC address filtering
Firewall pre-set selections - Configured from web interface
Voice Connectivity SIP server using Apps on smart devices
Manufacturer The Wideye iSavi manufactured by Addvalue - Korea.
Control App Operating
System Requirements
iOS 6 or higher (on an iPhone 4 or iPad 3 or higher) Android 4.1 or higher.
Compliance FCC, CE, Industry Canada (IC), RoHS2 compliance, WEEE, CMPCS MOU-ITU Registry, Inmarsat type approval, UL/IEC, UN, CE (battery pack safety).


- iSavi Documentation

             
IsatHub Brochure Icon iSavi Brochure iSavi IsatHub Quickstart Guide iSavi IsatHub Users Manual iSavi IsatHub Users Manual iSavi Calibration Guide iSavi IsatHub Users Manual
iSavi Brochure iSavi Terminal
Brochure
iSavi
Quickstart Guide
iSavi
User Manual
and Guide
iSavi Quick-Reference
Page
iSavi Calibration Guide Inmarsat Voicemail
Setup & Accessing


IsatHub & iSavi FAQ


Ask a question now - Email webmaster@groundcontrol.com

How do I WiFi into the iSavi terminal?
You can select the iSavi terminal from the list of available WiFi networks from your wireless connect screen. The default WiFi name (aka SSID) AND password for the iSavi are both on the back of the terminal printed on the placard. The default WiFi password for the iSavi is different for each terminal. It is a 9 character length password that looks like 6801E392. You may change the WiFi password to something memorable from inside of the IsatHub Control App or web interface (from a laptop). If you are connecting with a laptop, enter in 192.168.1.35 into a browser to access the iSavi web interface. If you are using the IsatHub App, you just need to turn it on (and enter the login "admin" and password "1234" or "123456" (without the quotes).


Can laptops use the iSavi and BGAN network?
Yes. A laptop can wirelessly connect to the Isavi (with a WiFi password which is different for all iSavis and located on the terminal placard, or on the iSavi packaging (see above)), and log into the web interface by typing in 192.168.1.35 (or "isavi") into any browser window (default login: admin password: 1234 or 123456). The Web Interface for the iSavi gives the ability to register with the BGAN network as well as initiate a data session. Once a data session has started, any device (including laptops) may simply connect to the WiFi and use the service without any other configuration. The IsatHub Control App is not required to start a data session.


What is the default login and password when starting the iSatHub Control App (available for smart devices)?
iSatHub default login: admin
iSatHub default password: 1234 or 123456


What is the default login and password for the iSatHub web interface when logging in from a laptop?
You may login into the IsatHub with any laptop by WiFi (using the iSavi WiFi password), and then opening any browser and typing in just the word isavi, or the URL 192.168.1.35 ....you will then be asked for a login and password:
Default login: admin
Default password: 1234 or 123456


Voicemail - How do I setup and access my IsatHub voicemail account?
The BGAN voice mail be accessed by calling 570 (short code) or 00-870-772001899 from a phone connected to your iSavi terminal (and using the Voice App), or by dialing 011-870-772001899 from any other phone (at least from the U.S.). Here are instructions for making and receiving calls with IsatHub iSavi. When prompted by the voicemail auto-attendant, you will be asked for your iSatHub phone number, as well as the VoiceMail PIN number supplied by Ground Control. Here are detailed Instructions on setting up your Inmarsat Voicemail.


What is the operating / stand-by time?
The standby time of the iSavi is currently advertised at 24 hours with the new firmware improvements. On a fully charged battery, and transmitting continuously (such as streaming live video), transmit time is 2.5 hours using the standard 3 Amp hour battery. A long life high-capacity 6 Amp hour battery is planned to shortly after launch.

Can the iSavi be placed in heavy rain?
Yes, and although the manufacture states the iSavi has an environmental IP (water ingress) rating of IP65 (which is very good, and highly questionable) we recommend placing the terminal inside of a large ziplock baggie during any rain.

Who do I buy my service from?
Ground Control. If there is anything you require, we are your single point of contact. Inmarsat does not sell direct to the public.

What is the WiFi range?
The integrated 802.11 b/g/n WiFi access point is capable of connecting devices up to a range of 30 meters (100 feet) from the terminal. However the user experience may vary depending on physical conditions (walls, etc) as well as the capability of the WiFi in each connected device. Note the default setting of the iSavi is 802.11 b. If you wish to use the "g" or "n" frequencies, they can be added from the web interface (192.168.1.35) under the WiFi settings.

Can the WiFi channel be changed if the iSavi WiFi network is not at full strength?
Yes. Default is "Auto", which means the iSavi will select the best channel on startup. You may manually select a different broadcast channel from the WiFi settings inside of the web interface (192.168.1.35) under the WiFi settings. More information on this can be found in the iSavi Users Manual.

Can I configure which 802.11 b/g/n wireless frequencies are transmitting?
Yes. Default is 802.11b. You may select 802.11 b or b/g or b/g/n frequencies from the iSavi web interface (192.168.1.35) from the WiFi settings tab.

Are SD cards supported?
SD cards are not supported.

What data speeds is the IsatHub service capable of?
IsatHub supports background IP with speeds of up to 384 Kbps download speed and 240Kbps upload speeds.

What Apps are currently available for the iSavi?
Inmarsat offers two Apps for accessing the iSavi: The IsatHub Control App for pointing, connecting and usage meter and device controls, and 2). The IsatHub Voice App to enable voice calling and text messaging. Both apps are available in Apple iOS and Android versions. Both are available to download free of charge from the Apple App Store and Google Play.

Can more than one smart device connect to one terminal?
Yes, via the WiFi hotspot which may be password protected. Multiple devices may be connected at the same time but the speed of the connection will become less useful as the number of simultaneous users goes up. We expect a good user experience for up to 4 simultaneous users in most conditions.

Do I pay Roaming Charges for making a call from anywhere?
No. One bright feature to the international phone number provided by Inmarsat’s BGAN service is that there will be no roaming charges for placing calls, therefore, the cost of using the iSavi can be significantly less than using your 3G/4G mobile phone or tablet when roaming away from your home area. The cost of making a call is the same no matter where you are.


How many voice calls can be made simultaneously?
One. Using the voice app, only one voice call can be made at once, as there is only one circuit switched channel per terminal.

If more than one phone is connected, and there is an incoming voice call, which phone will ring?
All phones connected using the voice app will ring and the first to answer will be connected.

If more than one phone is connected, which can send or receive text messages?
Only the phone connected as control app administrator can receive or send texts, at least with the IsatHub Voice App SMS texting screen. Texts can be sent also from Web MMI if a user has admin credentials. Other SMS texting apps like iMessage will operate with current OS software.

Will a VoIP app work over the background IP connection?
If a user wants to use an end to end VoIP app, then the voice quality cannot be guaranteed as it will be over a best effort traffic connection. However, it is worth noting that some VoIP apps, including Skype, can be very data intensive and so may not work very well over the Internet connection and may result in higher anticipated use. It is for this reason that we recommend using the voice app to ensure high quality voice calls (this is a circuit switched PSTN "public telephone" service ).

Will IsatHub work with smart phone apps?
All Internet messaging apps for smart devices should work. However some settings may not be optimum for a satellite connection.

How will IsatHub manage background applications that connect to the Internet?
IsatHub is making use of a firewall to prevent too much data consumption in the background. However this will not prevent high volumes of data being sent in all cases.

How can subscribers manage their data usage levels?
Subscribers may track their usage via the usage counters that are available in the control app. This includes the ability for a usage limit or time limit to be set by the user themselves. In addition, it may be possible to set some apps to non-push mode to reduce the amount of data that is sent.

Does the control app provide visibility of data usage for each smart device connected?
Yes, the control app has counters for each device connected to the WiFi LAN as well as a global counter. If the user sets a data limit, the counters will be reset. If no data limit is set the user may manually reset the counters.

In the control app, what does administrator rights allow?
Administrator rights allow the subscriber to set the firewall settings and the WiFi password. If the person in the field is not the administrator, then they will only be able to select from the settings that have been preconfigured by the administrator. In most cases, the administrator, field operative and bill payer will all be the same person but it might be the case that they are separate entities, in which case it is recommended that there is only one person with administrator rights.

 
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