Ground Control has special service pricing for public safety organizations

Emergency Mobile Responder (EMR) Service Package

We understand many public safety organizations do not require 24 x 7 connectivity, so Ground Control has created the high-speed Emergency Mobile Responder “EMR” occasional use service package that includes any 10 calendar days of unlimited connectivity per month for one low monthly price.

Mobile Satellite Equipment

EMR Mobile VSAT Services are designed for our entire line of mobile auto-acquire satellite systems using our high-performance satellite network.

Mobile Satellite Equipment

EMR Mobile VSAT Performance Plans

Plan NameTransfer Speeds (download x upload)In-Plan Monthly TransferOverage Costs (USD)Monthly Price (USD)
Mobile EMR3Mb Down x 1Mb Up10 calendar days unlimited use per monthAdditional days billed at $59 per day$279
Mobile EMR Plus20Mb Down x 5Mb Up10 calendar days unlimited use per monthAdditional days billed at $69 per day$389
Mobile EMR Max3Mb Down x 1Mb Up CIR* 400x400 Kbps10 calendar days unlimited use per monthAdditional days billed at $579 per day$1,349
Mobile EMR Max Plus20Mb Down x 5Mb Up CIR* 400x400 Kbps10 calendar days unlimited use per monthAdditional days billed at $579 per day$1,649
  • Free 24 x 7 VSAT Portal: Track usage, location, and many other aspects of a satellite connection.
  • Dual Matrix: Dual Satellites, Dual Teleports, Dual Hubs, Dual Backbones. Dual Matrix uses two completely different satellite infrastructures to maintain the ultimate in connectivity. Available for mobile dishes only. Add 20% to your monthly price for this service.

Additional Mobile and Fixed VSAT Services

Optional ItemsTransfer Speeds (download x upload)In-Plan Monthly TransferOverage Costs (USD)Monthly Price (USD)
VoIP Phone20 x 20 Kbps | 20 Kbps CIR* IncludedIncludes 10 calendar days + 1000 minutes (16.6 hours)Additional days billed at $20 per day$89.95
Red Phone20 KbpsRed-Phone to Red-Phone Voice | Includes Red-Phone Hardware$0 per minuteFree
FoIP FAX80 x 80 Kbps | 80 Kbps CIR* IncludedIncludes 10 calendar days + 1000 minutes (16.6 hours)Additional days billed at $20 per day$129.95
Streaming ServicesUp to 10 x 4 MbpsFull Speed CIR* Video Streaming +other usesn/aPlease call
Citrix UseIncludes CIR*Custom Packagesn/aPlease call
Specialty AppsIncludes CIR*Custom Packagesn/aPlease call
  • A calendar day begins at 12:00 midnight GMT – Use unlimited days at any time during the month
  • All accounts may use the VSAT portal 24 x 7 for detailed tracking, usage and other valuable reports
  • 20 Mbps speeds are available on both Galaxy 18 and SES2 and require an iDirect X7 Router
  • CIR (committed information rate) is a dedicated “unshared” channel… highly recommended for VoIP
  • The Mobile EMR 3 & EMR 20 plans do not allow video streaming. EMR “Plus” & “Max” plans may stream
  • Mobile EMR Plus and Max Plans include 400×400 Kbps CIR duplex guaranteed speeds for VOIP, video etc.
  • The 10-Day VoIP Plan includes 20 x 20 Kbps CIR and 1000 minutes. Additional minutes billed at $0.04 cents.

Dual Matrix Service

Ground Control's two North American teleports service two different high-performance satellites that operate independent of each other. With the Dual Matrix service, a single mobile satellite dish may connect with either of the satellites at any time, no matter the plan to which they subscribe.

Learn more about Dual Matrix

Fixed Location Internet & Phone

If and when disaster strikes in your area, maintain a backup broadband Internet and multi-phone connection. Our EOC on-demand satellite connectivity packages are priced for public safety organizations, providing emergency internet and phone for your station / headquarters.

Fixed Location Satellite Internet & Phone

Plan Name Fixed Dishes OnlyTransfer Speeds (download x upload)In-Plan Monthly TransferOn-Demand Overage CostsMonthly Price (USD)
EOC Recovery | Charged by the day3Mb Down x 1Mb Up100 Kilobytes per day before unlimited use startsUnlimited use at $75 per day$279
EOC Recovery Max | Charged by the day20Mb Down x 5Mb Up100 Kilobytes per day before unlimited use startsUnlimited use at $75 per day$399
EOC Recovery | Charged by the MB3Mb Down x 1Mb Up1 Gigabyte per month before $0.21 per MB billed$0.21 per MB$269
EOC Recovery Max | Charged by the MB20Mb Down x 5Mb Up1 Gigabyte per month before $0.21 per MB billed$0.21 per MB$399
  • Charged by the day usage is charged by the calendar day (A calendar day starts at midnight GMT)
  • Charged by the day plans will not trigger daily rate if idle usage stays under 100 Kilobytes every day
  • Charged by the MB On-demand plans are charged by the Megabyte over the 1 GB monthly allotment
  • 20 Mbps speeds are only available on Galaxy 18 and require an iDirect X7 Router
  • Video streaming is allowed on Charged by MB plans, but not on the Charged by the day plans
  • CIR (guaranteed speeds) are available on all plans. Please call for more information.

Add 10% Discount

Bundled Pricing for Mobile and Fixed Combo. Add an additional 10% off equipment purchased when both a fixed and mobile solution are ordered from Ground Control.

Other VSAT Plan Options

VOIP Phone - Full Month Standard Phone Service1000 Minutes (16.6 hours) per month, then $0.04 a minute. Optimized low-latency voice calling over satellite.$49.95
Seasonal Service PlanSome iDirect plans can be active for 6 months per year. (Requires minimum 2 year term)Half Annual Price - Please Call
Month-to-Month Service PlansSome iDirect plans may be purchased on a month-to-month basis with a slightly higher service rate per month.Please Call
Custom CIRPurchase CIR (committed information rate) of any size for guaranteed unshared speeds.Please Call

USA Contact

+1.805.783.4600

Europe Contact

+44 (0) 1452 751940