Equipment and satellite services from Ground Control are available worldwide
Mobile Satellite Internet
Mobile Satellite Internet - Trucks, Trailers, Vehicle, RV
Press a button on our manufactured Toughsat Mobile Satellite Internet System from Ground Control and minutes later your mobile office will be online with up to 20Mbps x 5Mbps speeds using our iDirect service from us or any iDirect provider worldwide.
Satellite internet, unlike cellular, has no dead zones even in disaster areas. If you can see the sky, you may connect for high-speed internet and phone. Ground Control has been a leader in auto-deploy satellite antennas with thousands of organizations since 2002.
General Mobile Satellite Auto Deploy Antennas - All Systems
High-speed internet access anywhere with a view of the sky
iDirect service with speeds of up to 20Mbps down and 5Mbps up
Use Ground Control or any iDirect satellite service provider worldwide
VoIP phone service. Works like the phone on any desk for $49.95 per month
Extremely low-latency for the best in VoIP communications - under 600 milliseconds
Establishes a self-contained local area network at the touch of a button
Establishes a wireless access point (on most systems) and wiring to computers is optional
Dual satellite 'Dual Matrix' service with Toughsat-redundant technology
External computer control isn't required. No software to install or run on computers
Remote administration and usage statistics via any web browser
AutoStow safety feature if vehicle moves or dish goes off signal
Excellent for live video broadcasting - dedicated services of 10 x 4Mbps
Hundreds of field technicians/installers in North America
Highly skilled, US-based, 24-7 support - on an always-free phone number
Simple Operation - No Certification or Training Needed - Globally
After pressing the ‘Deploy’ button on the Toughsat TS2 controller, the dish will raise and auto acquire the satellite signal and in minutes will automatically create a broadband Wi-Fi hotspot. Connect any wireless-capable device such as smartphones, tablets, laptops, or VoIP phones. No other interaction is required and no training or certification is required for use. To stow the dish, simply press the ‘Stow’ button.
Dual Matrix Service A Fully Redundant Satellite Infrastructure
Ground Control’s two North American teleports service two different high-performance satellites that operate independently of each other. With the Dual Matrix service, a single mobile satellite dish may connect with either of the satellites at any time, no matter the plan they subscribe to.
One Mobile Dish
Installation and Support
With hundreds of Ground Control certified field service technicians in the US, Canada, and Puerto Rico, we can easily install and maintain your equipment anywhere. We are a single-source provider of both equipment and premium grade service, and since we’ve been manufacturing mobile systems for a decade, you can trust that we deliver the best value for your organization.
VoIP Phones and Phone Service
Standard phone service includes 1000 free minutes each month with super low-latency (500-650 milliseconds) and a ‘local’ number to make and receive crystal-clear calls over our iDirect satellite service.
Critical voice communications to other Red Phones – Red Phones are able to stay connected to other Red Phones anywhere in North America during the most severe outages of any kind.
Who manufactures the mobile satellite antennas?
Ground Control manufactures the Toughsat line of mobile satellite antenna systems. We’re also the service provider for all mobile VSAT systems. Our manufactured equipment also works with any iDirect provider worldwide.
What is the difference between the Mobile dish systems and the BGAN satellite terminals?
BGAN (short for ‘Broadband Global Area Network’) are small terminals that can fit in a laptop case and can connect with one of four satellites for transfer speeds up to 492Kbps. BGAN charges by the megabyte downloaded/uploaded at about $5 a MB, which is far more than VSAT mobile dish service. The trade-off is that BGAN is very portable compared to VSAT (satellite dishes). BGAN service also works globally with one service plan, so if you’re a world traveler, BGAN may be a perfect fit. Our satellite systems, on the other hand, can’t be carried in a laptop case and service plans may need to be changed in different countries.
Who do I buy my monthly access from?
Ground Control. We’re a leader in mobile satellite internet access using premium iDirect service and iDirect satellite routers. If there’s a problem, we’re available for support 24/7. You may also use our line of mobile satellite equipment with any other iDirect provider anywhere in the world.
What is the difference between dish sizes?
A 1.2 square meter satellite dish is slightly elliptical (normally) and has a horizontal diameter of about 4″ (48 inches).
A .98 Square Meter dish has a diameter of about 3′ 4″ (39 inches).
Can I connect any kind of computer to the mobile system?
Yes. All Ground Control mobile VSAT satellite systems create a standard local area network for any type computer or wireless device. The Toughsat ACU (antenna control unit) will create a 100-foot radius 802.11 wireless ‘G’ access point.
I'm concerned about security with wireless access. Is it secure and can I turn Wi-Fi off?
Yes, absolutely. You may use the robust encryption or you may at any time disable the wireless and limit connections to the network with Ethernet cables.
Can anyone physically install the mobile dish?
No. A certified mobile installer is required since installation is fairly complicated. (This does not pertain to the Flyaway Toughsat that requires no installation.) You can become a mobile VSAT-certified installer for a nominal fee using our online VSAT certification course. Ground Control has professional mobile satellite installers throughout the US and Canada. If you’re using your own provider or are located outside of North America, please contact a Ground Control sales representative for your installation options.
How does the dish find the satellite?
On the Toughsat, simply press the ‘Deploy’ button on the controller (or from any connected computer) and the dish deploys and locks to the satellite automatically in about three to seven minutes. All systems are completely self-contained and don’t need any kind of computer to connect to the satellite and create a local area network. There is no physical labor involved in setting up the dishes or network connection. Once the satellite is found, you’re online. Simply run your web browser or e-mail program.
Can I be traveling down the road and be online at the same time?
No. All mobile VSAT dish systems require the vehicle or rig to be parked in order to connect on the satellite. There are in-motion BGAN satellite domes that magnetically mount to a vehicle roof – however, service fees are much higher than the VSAT (satellite dish) service.
How does weather affect the dish?
The larger the dish, the less ‘rain fade’ hinders performance. However, it takes a fair amount of rain to knock off even our smallest dishes. Transmission may be irregular if signal quality dips, which is rare and happens only in a severe downpour. Wind can also be a factor, but our Toughsat mobile systems are designed to withstand enormous wind gusts with its no-backlash braking technology, a great Toughsat feature.
What is AutoStow and how does this features work?
On the Toughsat, the AutoStow is for when you accidentally drive off and leave the dish up. For autostow to work, the system must be turned on. (Note, we do offer an integrated AutoStow battery if power is accidentally shut off.) If the vehicle moves more than 10 feet, the onboard GPS will recognize the vehicle is moving and automatically stow the dish. Also, if something moves in front of the dish for longer than 10 seconds, taking the signal offline, the dish will stow. While these AutoStow features are not a guarantee for your hardware’s safety, they are a good line of defense to protect your investment. Please note that damage to your antenna caused by a moving vehicle is not covered under your Ground Control warranty.
Will the mobile system fit and operate on my rig, trailer, or vehicle roof?
The system can operate on any mobile platform that gives the dish room to rotate in place. If mounting on top of a truck or trailer roof, please review the dimensions of the Toughsat XP 1.2 and .98-meter dishes. If mounting on top of a vehicle, we recommend using the Fly-And-Drive Toughsat that will mount a Toughsat to most any vehicle roof rack. Ground Control also sells a self-contained multi-purpose T-100 communications trailer that will work with all mobile dishes we offer.
How difficult is it to use the Toughsat?
The Toughsat was designed to remove the complexities of connecting. Simply press the ‘Power Button’ on the ACU and wait a few seconds for the system to boot and the panel lights to stop blinking. Next, press the ‘Deploy’ button and that is it. All mobile systems will automatically go up and lock onto the correct satellite. Once this happens, the network will activate and you may immediately connect to the internet at high-speed. To stow the dish, simply press the ‘Stow’ button. The dish will stow in about two minutes (Toughsat), and you may then drive away leaving power on or off. (Leaving power on is helpful for bookmobiles that perform frequent stops.)
Is it easy to stow and reconnect the satellite dish when one moves from one location to another?
Yes. Just press the ‘Stow’ button on the front panel (or from any connected browser) and the dish will stow automatically. When you arrive at the new location, simply press on the ‘Find Satellite’ button. There is an optional remote keypad that allows the Toughsat ACU buttons to be placed on the drivers dashboard.
Can the dish be used for TV as well as Internet simultaneously?
On our earlier mobile systems, there was a bracket that could add DirecTV and Dish Network, but satellites constantly change and many have lost their satellite TV because of these moves. If you require TV, we highly recommend the purchase of an inexpensive mobile TV system separate from your internet/data connection.
Can the dish be used as a telephone?
Ground Control sells an excellent VoIP package that’s been optimized for satellite connectivity. You may buy our phones or purchase a $99 VoIP adapter from us and then use it with any standard corded or cordless phone. Many of our customer have had success using Skype over our network as well.
How fast are the upload and download speeds?
Our fastest iDirect solution is 20Mbps down and 5Mbps up. We also offer dedicated ‘unshared’ channels that offer speeds of 20Mbps down and 7Mbps up. For more information on our service packages, please call a Ground Control representative or review our North American iDirect services or find our services Internationally.
Can I get a Static/Public IP address?
Yes. One publicly routable IP address is standard with all accounts, and more are available from Ground Control.
Does the Ground Control satellite network support VPN?
Yes. Our iDirect services work with with many VPNs. We also sell the Encore series of VPN devices if you are looking for a proven VPN solution over satellite.
How often may I use the dish?
As much as you like. If the dish is locked on satellite and your computer is turned on, you’re online.
Does the system work anywhere in North America or other parts of the globe?
Yes. However, service is dependent on the coverage area of the satellite you’re connected to. Please review coverage maps of service in your region. The map will show where the signal strength is stronger and weaker. Larger dishes and radios are able to connect in regions that have a weaker signal.
Can the system be installed where my rig is currently located?
Yes, this is how installations are normally done. Ground Control will dispatch a certified mobile installer to your rig location.
Are there firmware upgrades?
Firmware upgrades are always free and easy to perform. With the Toughsat, upgrades are done by pressing one button from any connected browser. We also offer auto-updating that requires no user interaction.
Do you offer support for mobile systems?
Absolutely. We offer 24/7 support for all iDirect systems and our support staff is based here in the United States. It’s always free for service subscribers, and we even give you an 800 number to call us. Online mobile satellite support is available.