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Optimising Elevator Maintenance

Learn how Ground Control help building maintainers look after elevator systems.

Effective elevator maintenance requires 24-hour connectivity & surveillance

Housing associations and local authorities across the UK are responsible for the maintenance and operation of tens of thousands of elevators. Maintaining these machines and keeping them in optimal operating condition is a constant challenge that requires 24-hour connectivity and surveillance.

“Customers rarely know exactly what they’re being billed for or what to expect and this makes it impossible to set (and keep to) precise budgets.”

Escalating Overheads with Fixed-Line Connections

Traditionally, lift operators and maintenance staff relied on fixed-line connections to provide this crucial functionality. This meant working with a fixed-line operator, like BT, and paying for a standard BT line with all the additional expenses and administration overheads that this entailed: line rental, multiple quarterly bills, call charges, and in some cases the cost of creating the physical connection in the first place.

More and more housing associations, local authorities, and lift maintainers are turning to a new, low-cost alternative: dedicated GSM connections. Unlike a fixed-line connection, GSM SIM cards can be installed simply and easily in any location, providing a safe, reliable connection with dramatically reduced line rental and call charges.


Mission-Critical Equipment Maintenance

Elevators are mission-critical equipment. Operators are required to meet certain health, safety, and maintenance obligations. First and foremost, they need to provide a reliable connection with the outside world via a monitored call button that enables passengers to sound the alert if the elevator fails or stalls.

Elevators also have strict maintenance and service requirements and it’s crucial that operators and maintainers are able to monitor system performance to diagnose and pre-empt technical issues before they become serious.

"Ground Control provided us with a reliable, cost-effective alternative. As it’s a contract service, there's no network drop-off. The SIM cards stay on network regardless of how little they're used. There was no upfront cost, either. Just a small, ongoing monthly fee. It's helped to lower our OPEX significantly."

Dave Yearsley

City West Housing Trust, Salford


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