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  Dual Matrix - A Dual Satellite Network
Dual Matrix Service is integrated into the Toughsat TS2 Dish Controller
 
Dual Matrix is the answer to "what if something goes wrong with the satellite connection?", be it a line-of-site obstacles from a building or tree, or congestion, or network error, or even the satellite going offline. Ground Control's Dual Matrix service offers connectivity with a second orbiting satellite at the touch of a button. This fully redundant dual infrastructure solution is ideal for all industries that must maintain the highest of communications standards.

Dual Matrix Toughsat Controller

Use of Dual Matrix requires the TS2 Controller with any Toughsat mobile satellite system. Simply press Sat 1 or the Sat 2 button to switch between satellites. The Toughsat dish will automatically search and connect in about one minute with the 2nd satellite without any other user interaction. Existing Toughsat customers may easily upgrade to the TS2 Dual Matrix controller. Please call for special upgrade pricing.

 
  Dual Matrix Service
A Fully Redundant Satellite Infrastructure


   
 
Ground Control's two North American teleports service two different high-performance iDirect satellites that operate independent of each other. With the Dual Matrix Service, a single mobile satellite dish may connect with either of the satellites at any time at the touch of a button, no matter the plan subscribed to.
Dual Satellites
Dual Teleports
Dual Hubs
Dual Networks
Dual Backbones

One Mobile Dish

Dual Matrix Benefits
bullet Line-of-Sight Obstacles? A 2nd satellite is a 2nd opportunity of connecting without moving vehicle.
bullet Moving East or West? Choose the satellite with a higher look-angle for easier connecting.
bullet Network Congestion? The 2nd satellite may be wide open.
bullet Internet Backbone Outage? The 2nd satellite bypasses troubles instantly.
bullet Satellite Outage? A disabled satellite for any reason can be bypassed.
bullet Teleport Outage? A teleport disabled by earthquake or flood can be bypassed.

bullet No change to service plans. Dual Matrix works with all iDirect plans Ground Control offers.

Dual Matrix Service Plans
Dual Matrix Coverage Map
Standard Mobile Dual Matrix on Both G18 and AMC9 Satellites
Full Monthly Service - Available To All
Plan Name
Mobile Dishes Only
Speeds
  Megabits per second
Dual-Matrix
Monthly Cost
Standard iDirect
Dual Matrix
  3 Mbps download / 1 Mbps upload Add 20% to any iDirect plan
Standard iDirect MAX
Dual Matrix
  20 Mbps download / 5 Mbps upload Add 20% to any iDirect plan
bullet Dual Matrix plans are iDirect standard plans where either of two satellites are used for service.
bullet There is a one-time Dual Matrix provisioning fee of $349.
bullet All accounts may use the VSAT portal 24 x 7 for detailed tracking, usage and other valuable reports - more
bullet *20 Mbps speeds are only available on >Galaxy 18 and require an iDirect X7 Router - more

EMR Mobile VSAT Performance Plans - 10 Days Unlimited Use Each Month
Safety Related Organizations Only
Mobile Satellite Internet VSAT
Mobile Satellite Equipment
EMR Mobile VSAT Services are designed for our entire line of mobile auto-acquire satellite systems using our high-performance satellite network.
Mobile Satellite Equipment
Plan Name
Mobile Dishes Only
Transfer Speeds
(download x upload)
In-Plan Monthly Transfer

Overage Costs
(USD)
Monthly Price
(USD)
Mobile EMR
Dual-Matrix
3Mb Down x 1Mb Up 10 calendar days
unlimited use per month
Add'l days billed
at $59 per day
$334.80
Mobile EMR Plus*
Dual-Matrix
20Mb Down x 5Mb Up 10 calendar days
unlimited use per month
Add'l days billed
at $69 per day
$466.80
Mobile EMR Max
Dual-Matrix
3Mb Down x 1Mb Up
CIR 400x400 Kbps
10 calendar days
unlimited use per month
Add'l days billed
at $579 per day
$1,618.80
Mobile EMR Max Plus*
Dual-Matrix
20Mb Down x 5Mb Up
CIR 400x400 Kbps
10 calendar days
unlimited use per month
Add'l days billed
at $579 per day
$1,978.80
24 x 7 VSAT Portal  Track usage, location, and many other aspects  of a satellite connection. Free
Info Link
Galaxy 18 Small Footprint
Satellite G18
AMC 9 Small Footprint
Satellite AMC9
bullet All above Dual Matrix plans are EMR plans where either of two satellites are used for service.
bullet There is a one-time Dual Matrix provisioning fee of $349.
bullet A calendar day begins at 12:00 midnight GMT - Use unlimited days at any time during the month.
bullet All accounts may use the VSAT portal 24 x 7 for detailed tracking, usage and other valuable reports - more
bullet *20 Mbps speeds are only available on Galaxy 18 and require an iDirect X7 Router -more
bullet CIR (committed information rate) is a dedicated "unshared" channel.
bullet The Mobile EMR 3 & EMR 20 plans do not allow video streaming. EMR "Plus" & "Max" plans may stream.
bullet Mobile EMR Plus & Max Plans include 400x400 Kbps CIR duplex guaranteed speeds for VoIP, video, Etc...


Additional Mobile VSAT Services
Option Items
Mobile Dishes Only
Transfer Speeds
(download x upload)
In-Plan Monthly Transfer

Overage Costs
(USD)
Monthly Price
(USD)
 VoIP Phone 20 x 20 Kbps
20Kbps CIR Included
Includes 10 calendar days + 1000 minutes (16.6 hours) Add'l days billed
at $20 per day.
$89.95
Info Link
 Red Phone 20 Kbps Red-Phone to Red-Phone Voice
Includes Red-Phone Hardware
$0 per minute Free
Info Link
 FoIP FAX 80 x 80 Kbps
80Kbps CIR Included
Includes 10 calendar days + 1000 minutes (16.6 hours) Add'l days billed
at $20 per day.
$129.95
Info Link
Streaming Services Up to 10 x 4 Mbps Full Speed CIR
Video Streaming +other uses
n/a Info Link
Citrix Use Includes CIR Custom Packages n/a call
Specialty Apps Includes CIR Custom Packages n/a call
Advanced Network Ground Control offers many advanced satellite networking solutions Info Link
bullet The 10-Day VoIP plan includes 20 x 20 Kbps CIR and 1000 minutes. Additional minutes billed at $0.04 cents
bullet Please call or email Ground Control for more information on any service above.


Toughsat TS2 ACU (Antenna Control Unit) - Price $999

TS2 Dual Matrix
One-Button "Deploy" and One-Button "Stow" commands. Requires little or no training to operate.
Dual-Matrix Sat 1 & Sat 2 buttons enable powerful redundant technologies for maintaining 100% uptime.
Backlit display on 1RU ACU panel for real time system status.
A 1RU ACU 19"w x 12"d x 1.75"h x with integrated full feature Wi-Fi router and 4 port LAN.
Integrated full feature 4 port router to network up to 256 connected devices.
Wireless 802.11 "G" access point rated at 54Mbps, with 4 port full-duplex 10/100 Ethernet Switch.
Automatically establishes a 100' wireless access point and wiring to computers is optional.
Integrated router is easily bypassed for supporting alternative router.
Integrated high capacity MicroSD card for user manuals and other documents.
Integrated DVB-S2 tuner reduces acquisition time and provides for satellite modem independence.
Designed for communication with iDirect Evolution, and Tachyon routers.
Wireless Security TKIP (WPA) and AES (WPA2) security with 128-bit encryption.
SPI Firewall, VPN passthrough, MAC address filtering, NAT, DMZ, Port Forwarding, Port Triggers.
DHCP Server, DHCP Client, QOS, Tos/DiffSerf, UPnP, MAC Address clone, RIP v1, RIP v2.
No internal fan - ACU operates silent. (The iDirect Evolution X5 router operates silent as well).
Multiple Auto-Stow routines, loss of signal, vehicle movement, power loss. to prevent accidental collisions.
Custom TS2 panel and web interface branding available for qualified resellers.
Compatible with all Toughsat mobile systems.


Web Accessible Interface Screen - Click for larger view
Toughsat Web Interface Screen
ACU may be accessed by any connected computer/smartphone with browser. No software to install.
Detailed intuitive screens for preferences or overrides of many system parameters.
Controls to locate any visible satellite using satellite longitude only.
Override GPS with any Lat/Long.
One-button upgrading, with optional auto-update.
System Status - dish location, GPS coordinates, signal strength and connectivity state.
Full control over integrated router via interface screens.


Powerful Diagnostics & Auto Firmware Updating
FREE Lifetime firmware upgrades with one-button simplicity.
ACU automatically checks for firmware updates when connected to the Internet.
System provides accurate technical diagnostics without dispatching a technician to remote site.
Generates detailed running history log files that are kept on SD card and used for diagnostics.


More information on the Toughsat TS2 ACU


XP Controller Specifications Download the Dual Matrix
Brochure
XP Controller Specifications Download the Toughsat TS2
Controller Specifications


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