Dual Matrix – Dual Satellite Network

A fully redundant satellite infrastructure

Dual Matrix is the answer to “what if something goes wrong with the satellite connection?”, be it a line-of-sight obstacle from a building or tree, or congestion, or network error, or other technical problems.

Ground Control’s Dual Matrix service offers connectivity with a second orbiting satellite at the touch of a button. This fully redundant dual infrastructure solution is ideal for all industries that must maintain the highest of communications standards.

Use of Dual Matrix requires the TS2 Controller with any Toughsat mobile satellite system. Simply press Sat 1 or the Sat 2 button to switch between satellites. The Toughsat dish will automatically search and connect in about one minute with the 2nd satellite without any other user interaction.

Dual Matrix benefits
  • Line-of-sight obstacles? A 2nd satellite is a second opportunity of connecting without moving your vehicle
  • Moving East or West? Choose the satellite with a higher look-angle for easier connecting
  • Network congestion? The 2nd satellite may be wide open
  • Internet backbone outage? The 2nd satellite bypasses troubles instantly
  • Teleport outage? A teleport disabled by earthquake or flood can be bypassed
  • No change to service plans. Dual Matrix works with all iDirect plans Ground Control offers
  • Up to 20 Mbps down by 5 Mbps upload speed with either satellite.
Toughsat TS2 Controller_Front-Back

Dual satellites. Dual teleports. Dual hubs. Dual networks. Dual backbones.

Ground Control’s two North American teleports service two different high-performance iDirect satellites that operate independently of each other.

With the Dual Matrix Service, a single mobile satellite dish may connect with either of the satellites at any time at the touch of a button, no matter the plan subscribed to.

Dual Matrix Dual-Coverage

Map showing the Intelsat Galaxy 18 satellite and SES2 footprint, and their shared coverage areas.

Dual-Matrix North America Overlay

Dual Matrix Service Plans

Standard Mobile Dual Matrix Plans (available to all)
EMR Mobile Dual Matrix Plans (safety related organizations only)
Plan:
Standard iDirect with Dual Matrix
Standard iDirect MAX with Dual Matrix
Pricing:
Add 20% to any iDirect plan
Add 20% to any iDirect plan
Service Speed:
3 Mbps x 1 Mbps
20 Mbps x 5 Mbps
Plan:
Standard iDirect with Dual Matrix
Standard iDirect MAX with Dual Matrix
Pricing:
Add 20% to any iDirect plan
Add 20% to any iDirect plan
Service Speed:
3 Mbps x 1 Mbps
20 Mbps x 5 Mbps
Plan:
Mobile EMR with Dual Matrix
Mobile EMR Plus with Dual Matrix
Mobile EMR Max with Dual Matrix
Mobile EMR Max Plus with Dual Matrix
Price Per Month:
£265.00
£369.00
£1,279.00
£1,563.00
Service Speed:
3 Mbps x 1 Mbps
20 Mbps x 5 Mbps*
3 Mbps x 1 Mbps + CIR 400 x 400 Kbps
20 Mbps x 5 Mbps + CIR 400 x 400 Kbps*
In-Plan Monthly Transfer:
10 calendar days unlimited use per month
10 calendar days unlimited use per month
10 calendar days unlimited use per month
10 calendar days unlimited use per month
Overage Fee:
Additional days billed at £47.00 per day
Additional days billed at £55.00 per day
Additional days billed at £458.00 per day
Additional days billed at £458.00 per day
Provisioning Fee:
£276.00
£276.00
£276.00
£276.00
Plan:
Mobile EMR with Dual Matrix
Mobile EMR Plus with Dual Matrix
Mobile EMR Max with Dual Matrix
Mobile EMR Max Plus with Dual Matrix
Price Per Month:
$334.80
$466.80
$1,618.80
$1,978.80
Service Speed:
3 Mbps x 1 Mbps
20 Mbps x 5 Mbps*
3 Mbps x 1 Mbps + CIR 400 x 400 Kbps
20 Mbps x 5 Mbps + CIR 400 x 400 Kbps*
In-Plan Monthly Transfer:
10 calendar days unlimited use per month
10 calendar days unlimited use per month
10 calendar days unlimited use per month
10 calendar days unlimited use per month
Overage Fee:
Additional days billed at $59.00 per day
Additional days billed at $69.00 per day
Additional days billed at $579.00 per day
Additional days billed at $579.00 per day
Provisioning Fee:
$349.00
$349.00
$349.00
$349.00
  • All above Dual Matrix plans are either iDirect standard plans, or EMR plans where either of two satellites are used for service
  • A calendar day begins at 12:00 midnight GMT – Use unlimited days at any time during the month
  • All accounts may use the VSAT portal 24 x 7 for detailed tracking, usage and other valuable reports
  • *20 Mbps speeds are available on both Galaxy 18 & SES2, and require an iDirect X7 Router
  • CIR (committed information rate) is a dedicated “unshared” channel, guaranteeing that your speeds will not drop below this amount
  • The standard iDirect and Mobile EMR plans do not allow video streaming. “Plus” & “Max” plans may stream
  • Mobile EMR Plus & Max Plans include 400×400 Kbps CIR duplex guaranteed speeds for VoIP, video etc.

Would you like to know more?

If you'd like to know more about Ground Control's dual infrastructure solution, please call or email us, or complete the contact form.

As the manufacturers of the best-in-class portable VSAT solution, the Toughsat, we're well equipped to answer your questions, and give you an expert recommendation on the best solution for your needs.