Driving actionable insight with remote connectivity

Achieve complete operation visibility with automated, continuous data from infrastructure and assets at every point of the supply chain. Ground Control delivers secure, advanced connectivity, empowering Utility suppliers with the intelligence required to orchestrate utility supply through SCADA, IoT and M2M solutions.

BGAN install utilities

Mission critical data

Being able to reliably route, monitor and control resource delivery is the centre of the critical infrastructure for every Utility company. Automating control across the entire network enables companies to rapidly respond to outages, fluctuations or peaks in demand. But none of this is possible without reliable data and connectivity.

Facilitating Industrial Control Systems (ICS) is a key part of Ground Control’s mission. Our hybrid satellite and cellular solutions ensure secure and reliable transmission of data from field RTUs to distributed control or SCADA systems. Scalable and customisable, our systems enable precise measurements and near real time data aggregation.

Ground Control helps Utility companies provide a better service for their customers

Complete visibility

Facilitate data retrieval from your networks, plants, treatment environments and customers with unreliable or limited terrestrial coverage, utilising ubiquitous satellite connectivity.

Mitigate outages

Mitigate reaching redundant capacity and further optimise utility distribution, by backhauling data from remote gateways, to drive AI and predictive analytics.

Secure infrastructure

Enhance cybersecurity by securing data paths with encryption, and where appropriate, create systems completely redundant from public networks and infrastructure.

Automated monitoring & control

In the power sector alone, 53% report they are unable to fully monitor connected systems. Ground Control delivers two way satellite connectivity throughout the network, using BGAN terminals in “dead zones”. Our own hybrid Iridium Certus / LTE product, the RockREMOTE, also guarantees robust communication, while bridging the gap between legacy technology and digital service evolution - supporting both IP and serial M2M.

Resilient failover communications

Communication networks often have stringent availability requirements, which need to be rapidly restored following a connection failure. Ground Control offers backup terrestrial networks in case of system failures, and facilitate secure IoT network backhaul, to ensure your data keeps flowing, even when the grid stops.

Field workforce safety & enablement

Field technicians need to remain connected with their base of operations for their safety, to complete tasks and submit reports, and for their well-being. With satellite phones, you can guarantee that maintenance, and remote installation teams are able to remain in contact, at all times. Personal tracking devices like the RockSTAR deliver peace of mind, with location updates, up to every 15 seconds.

Improve outage prediction & response

Seamless connectivity throughout service territories, allows companies to make better predictions regarding preemptive maintenance and improve response in the event of an outage. By connecting remote, off-grid sites, companies can utilise drone video backhaul to investigate errors. Saving time and potentially providing engineers with essential information before they arrive on site.

Proactive maintenance for Utility networks

Faced with increasing operational costs, consumers expect faultless utility supply and when disaster strikes, quick resolution and seamless communication. In fact, 46% of utility customers stated greater confidence to limit utility outages, as a potential reason to switch Utility providers. To help Utility providers service their customers better, Ground Control also offers proactive maintenance contracts and 24/7 support services.

Can Satellite be an Effective PSTN Replacement?

In this webinar, we explore the challenge presented by the PSTN switch off, particularly the impact upon utilities companies. We’ll propose satellite connectivity as a solution to these challenges, but this offers you a broad spectrum of possibilities, so we explore the best options for this application.

Secure data transmission: the key to unlocking Utilities’ operational success?

The key to operational success in Utilities is to collect accurate, real-time data throughout the supply chain. But data collection is increasingly fraught with risk as cyber-criminals target infrastructure. Our latest eBook explores the challenge and the options available to utilities companies.

You’re in safe hands

We understand the challenges facing Utilities and Renewables companies. Our team are experts in getting data from hard-to-reach places - so you don’t have to be.

We are proud to have provided one of our utility customers, 27 years uninterrupted service, making satellite, that company’s most reliable system. To learn more about our solutions and how these can help you consistently provide better for your customers, get in touch today.