24/7 Account Control
Subscription Manager provides account management tools to make your device, subscription, billing controls, and invoicing setup work with your own, unique operation.
For one device or several, and whether you decide to pre-pay for bundles of airtime, or post-pay, this part of the Cloudloop Platform makes things straightforward. View and access all of your account information, check subscriber* and invoice details, and configure your account operation, in real-time.
*A subscriber is a device accessing your airtime.
Subscriber Handling, Made Easy
Device Activation
Activate, suspend or deactivate satellite service plans and track your active contracts. Actively manage your subscriber base, with controls to make changes at any time.
Cost Control
Real-time usage data for all of your devices and services. Configure usage thresholds and alert controls for all subscribers. Set up your pooled data allowances, where supported.
Account Automations
Take the headache out of the monthly accounts with automatic or advance payments for airtime. If applicable, purchase pre-paid airtime bundles to control your usage and reduce overage.
Historical Reporting
Track account events and changes, generate historical reporting, and view detailed subscriber usage breakdowns. Utilize insight of usage patterns to help ensure you’re on the best plan.
Device Setup Wizard
A step by step guided process for device activation on the satellite network of your choice.
The setup wizard provides a walk-through, enabling network selection and presets that determine how your device behaves in relation to your satellite airtime agreement.
Simplifying your device connectivity frees up time to focus on your remote project or operation.
Usage Oversight
Sort through, search, and manage each of your account subscriptions, or view all subscribers all at once.
We make it easy to manage your assets or remote IoT at the subscriber level, no matter how many are registered.
Supervise Airtime Costs
Many customers care about their monthly usage, and want to monitor their airtime and spending to avoid unnecessary overage or bill shock.
From the Subscription Manager, control how you want a subscription or group of subscribers to respond if they near your pre-defined usage limits. You can receive notifications and alerts or actively suspend any activity that exceeds your monthly threshold.
Assign billing groups to subscriptions to organize monthly charges on your invoice.
Visibility and Clarity
It’s easy to view your account information. Check details on your agreed plan, contract, fees and usage.
For multiple subscribers on one account, our batch operations enable bulk activation, deactivation and plan changes. Making all subscriber changes simple and easy to maintain in one place.
Frequently asked questions about Cloudloop Subscription Manager
- Iridium SBD devices
- Iridium Certus devices
- Iridium Messaging Transport devices
- Iridium GO!
- RUDICS and Iridium dial-up data services
- Iridium satellite phones such as the Iridium Extreme 9575
- Viasat Go-anywhere Pro (BGAN) devices
- Viasat IoT Pro (BGAN M2M) devices
- Globalstar tracking devices
Does your project require a device not currently listed? Get in touch. Our engineers are constantly working to improve Cloudloop, so it might be that the device is already on our roadmap or can be added.
- Iridium SBD
- Iridium Messaging Transport
- Iridium RUDICS
- Iridium Telephony
- Iridium Certus 100
- Iridium Certus 200
- Iridium Certus 700
- Viasat Go-anywhere Pro (BGAN)
- Viasat IoT Pro (BGAN M2M)
- Globalstar
- Telit cellular
Does your business need a way to better manage an airtime not currently listed? Get in touch. Our engineers are constantly working to improve Cloudloop, so it might already be on our roadmap.
Using our fully featured API, you can take full control of your Iridium SBD, Certus, Satellite Phone and Viasat Go-anywhere Pro and IoT Pro contracts and billing and integrate them with your own platform. Making it easy for you to activate, suspend, deactivate and review billing information programmatically via your own system.
In fact, Ground Control are the only Iridium Service Provider who will deliver your SBD data directly to and from your own Amazon SQS queues. We provide a CloudFormation stack which creates your queues and takes care of cross account permissions.
See More From the Platform
Device Manager
Monitor the health of your IP devices and and initiate remote over-the-air updates to your device.
Visit Cloudloop Device Manager
Cloudloop Tracking
Remote monitor your device or team’s global location. Set up instant notifications for status change or emergency.
Visit Cloudloop Tracking
Cloudloop Data
Oversee your data management and control data flow, choosing from a broad range of fully integrated destinations.
Visit Cloudloop Data
Cloudloop NOC
View real-time network behavior. Monitor your data flow, troubleshoot, and set your security parameters.
Visit Cloudloop NOC
“A reliable itemized usage cost for all our Iridium devices in one place. Makes our life so much simpler!”
John Bilger, CEO
Want to Know More?
We believe in making satellite connectivity as straightforward as possible to manage. Leaving you free to focus your energy on your application or operation.
If you’d like a demo of Cloudloop, technical specifications, or just more information, email hello@groundcontrol.com, or complete the form, and we’ll respond within one working day.