Enhanced Real Time Tracking and Communications with TracPlus

TracPlus is the trusted real time tracking and communication platform used by first responders, government agencies, militaries, and other critical operators around the world. Their platform has been developed to deliver situational awareness to first responders, irrespective of who owns the asset, what the asset is, who provides the tracking, or what the platform or signal type is – be it radio, cellular or satellite.

Delivering mission critical information to the right people

TracPlus was developed in response to an avoidable tragic event. The event highlighted the need for a solution that would allow operational data to be shared with first responders, enabling them to better plan, communicate and coordinate their activities. Through collaboration and insight from customers, the platform has continued to evolve. Providing robust, real-time tracking, voice and messaging software across aviation, maritime and land-based markets.

To power the platform, devices which reliably transmit tracking and communication data need to be fitted to all assets. Devices need to be convenient, cost effective and able to withstand increasingly challenging environments. To ensure they could help customers achieve superior outcomes without forcing them to adapt their working practices, TracPlus partnered with a number of manufacturers.

The Challenge

Motivated to find best-in-class tracking devices for their customers, TracPlus contacted Rock Seven (now trading as Ground Control), to trial the RockSTAR and RockFLEET. Following the trial’s success in 2014, TracPlus started using both devices to support their land-based and maritime customers.

However, at that time there was nothing within the product range to reliably support aviation tracking. So TracPlus approached Ground Control to see whether anything could be created to deliver similar capabilities to their aviation customer base.

Ideally, TracPlus needed a device which was aircraft vibration certified, could easily connect into the cockpit and able to deliver reliable, global tracking.

The Solution

Ground Control worked with TracPlus to design, develop and manufacture a new device – the RockAIR. Utilizing their insight and experience working with aviation operators, TracPlus were able to advise on device design and key features, and Ground Control were able to manufacture the unit to mirror some of the previous product range features, namely dual mode.

Dual mode enables the unit to switch from mobile cell-networks to the Iridium satellite network when out of GSM range. Meaning TracPlus could guarantee their customers complete coverage, within a cost effective framework.

The RockAIR is designed as a carry on, carry off unit, able to quickly mount onto the dashboard or windshield of light aircraft and road vehicles. It also provides reliable tracking data every 15 seconds which can easily be interpreted by the TracPlus platform.

“Collaborating on the RockAIR, meant we could use all of our customer and industry insight, to ensure the device was capable of delivering true peace of mind to our customers. Ultimately, we pride ourselves on being able to bring people home safely through seamless tracking and communication. Anywhere. Anytime. To do this, we have strived to engage with industry players so that we are at the forefront of meeting their rapidly changing needs. The RockAIR is a great example of this, and one we’re very proud of.”
Todd O’Hara, CMO, TracPlus

The Result

RockAIR is now fitted for a number of TracPlus’s customers, providing accurate, real time tracking anywhere in the world. With quick access to alerts, messaging, and tracking features, it has everything needed to alert and update rescue teams, should an emergency arise. Enabling customers to remain informed, connected and above all, safe.

Ground Control and TracPlus have worked in partnership for six years, developing essential, cost effective solutions for organizations and their assets, all over the world.

Partner with Ground Control

The work we support genuinely inspires us, and we’re proud to facilitate incredible initiatives worldwide.

A substantial proportion of those initiatives are delivered by our vibrant, creative, partner channel. We’d love to have you join them. If you’re a business looking for a potential partnership get in touch with the team today.

Effortless Cloud-Based Fleet Tracking with v2track

For over 15 years, v2track has delivered affordable, global, high detail flight and fleet tracking, via their powerful cloud-based asset viewing and interaction platform. v2track manufactures its own tracking device, and have also integrated their ‘Viewer’ software with Ground Control’s RockAIR, RockSTAR and RockFLEET tracking devices.

A complete solution for fleet tracking

Ground Control’s RockAIR and RockFLEET devices are very similar devices; both offer dual-mode cellular and satellite tracking capabilities, leveraging the global Iridium network, so that no matter where your asset goes, you will be able to see their location in real time.

Both provide text-based communication, so pilots and drivers can keep in touch with their base of operations. The RockAIR is designed to be carry on / carry off, with a battery that will last up to two weeks, whereas the RockFLEET is designed to be installed; either can be used on air, on land, or at sea.

What V2Track brings to the party is their advanced software platform, which has been designed by aviators, for aviators, and works extremely well for land-based fleet operations too.

Introducing V2Track’s Viewer platform

As the Viewer is cloud-based, there’s no need to download any programmes or install updates; when you log in via your desktop, tablet or mobile, you’ll be using the most up to date version of the software. Using the View you can monitor all of your aircraft, vehicles and assets in real-time. It retains the history of every trip / session for future retrieval.

Customizable, automatic SMS, email and website alerts, e.g. speeding alerts, out of hours use, movement in and out of predefined areas
Flight following alerts: proximity and non-reporting
EFB functions
Flight manifests
Electronic checklists
Daily history, playback and reports

When you combine the tracking and communication capabilities of the RockAIR, RockSTAR and RockFLEET devices with V2Track’s innovative and constantly improved software solution, you have an end-to-end solution for fleet tracking, anywhere in the world.

“We wanted to offer our customers a choice of hardware for their tracking and communication needs, and chose to integrate with Ground Control because of their justified reputation for reliability, and the ease of integration with our software. They make it very easy for us to work with them, and in turn, our customers get a very competitively priced and powerful fleet tracking and communication solution.”
Kylan Diprose, Director, v2track

Like to know more?

If you’re interested in V2Track’s fleet tracking and communications solution, or you have your own tracking software and want to explore integration options with Ground Control’s satellite tracking devices, we’d love to hear from you.

Call or email us, or complete the form, and one of our experienced team will be happy to help.