Introducing Ground Control's Satellite Solutions

About Us

What We Do

Ground Control uses satellite and cellular technology to connect people and things – and we specialize in connecting hard-to-reach people and things. From wind farm telemetry to catch management, flood warnings to forestry machinery, when you have a remote data transfer challenge, we’ve got you covered.

We design and build our own technology, from low power, small form factor satellite IoT devices through to handheld, two-way messaging-enabled trackers. For many customers, these work out of the box, supported by our subscription, device and data management platform, Cloudloop.

We also engineer custom solutions, and like nothing more than solving difficult connectivity problems; it’s the genesis of each new packaged solution.

28 Years

Longest Customer Tenure

4,500

Customers in 130 Countries

80,000

Devices in Active Use

Our History

Ground Control as we know it today was launched when three leading brands – US-based Ground Control, and UK-based Wireless Innovation and Rock Seven – united to create a best-in-class technology and service provider in satellite and IoT.

Across the business we have a huge breadth and depth of experience across multiple industries and applications, and we pride ourselves on the longevity of our customer relationships.

The Ground Control team is based out of four main locations in the UK and USA, and we have field technicians in satellite usage hotspots like Texas and the east coast of Scotland.

As we continue to grow, we aim to retain the character of a small business – loyal, personable and approachable. It might be old-fashioned, but we treat our customers as we’d want to be treated, with personal attention, expert insight, and objective advice.

Ground-Control-Office-Locations-small

How We Add Value For Customers

Product Creation & Customization

Because we built it, we can customize it. Our ability to set up complex geofences for our tracking devices came from a customer suggestion, as did the ability to pair heart rate monitors with our RockSTAR personal tracker, and have it transmit a heart rate with each location.

Subscription, Device & Data Management

Our cloud-based management solution, Cloudloop, helps our customers to stay in control of their airtime subscriptions and remotely manage their terminals and assets. The latest addition, Cloudloop Data, makes it easy to gain insight from your message-based transmissions.

Lightweight &
Simplified APIs

Cloudloop is an API-first platform, and everything that can be done within the platform can also be done programmatically in your own software. It features native messaging and data storage to simplify integration and debugging for developers.

Chase-The-Sun Technical Support

We have extensive industry experience, and understand the challenges our customers face when looking to deploy remote or emergency communication solutions. With teams located across the US and UK, we offer almost around-the-clock support and advice.

Meet The Leadership Team

Alastair MacLeod - CEO

Alastair joined the team in October 2020, having previously led the team at Teralytics, and had senior roles at Orange and Solera. With a background in tech, telco, SaaS, DaaS, and big data, Alastair is well equipped to guide Ground Control through our evolution.

Jeff Staples - President

Jeff has led our North America operation since 2008, and there's nothing worth knowing about satcoms that Jeff doesn't know. With a strong customer success orientation, Jeff has personally overseen the development of many of our best selling products.

Steve Smith - CFO

Steve joined the team in November 2017, and is an experienced commercial finance executive with a transaction services background (PwC). Steve has a comprehensive knowledge of the Group’s financial history and dynamics.

Ric Searle - CTO

Ric was the co-founder of Rock Seven, which was acquired by Wireless Innovation Ltd (now trading as Ground Control) in October 2018. Ric is entrepreneurial with strong technical skills; the brains behind Cloudloop, YB Tracking and the Rock product portfolio.

Oliver Potter - COO

Oliver joined Ground Control from Truphone, where he was the Director of IoT & Software. Oliver guides our Product, Service and Operations teams, driving efficiencies, developing growth strategies, and ensuring that we deliver quality in all aspects of service delivery.

Can We Help You?

We’d love to hear from you. Call us or complete the Contact Us form and one of our team will be in touch. We promise to provide objective, expert advice on the best solution for your remote or emergency connectivity requirements, wherever you are in the world.

UK: +44 (0) 1452 751940

USA: 800 773 7168

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