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GROUND CONTROL PRIVACY POLICY

GROUND CONTROL
ONLINE PRIVACY POLICY

Ground Control is committed to protecting your privacy. This privacy statement explains data collection and use practices of the Groundcontrol.com site (the “Site”). By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.

Collection Of Your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about Ground Control products, installation and services, signing up for an event or training, or when purchasing, downloading and/or registering Ground Control products and services. The personal information we collect may include your name, customer identification number, title, company or organization name, work e-mail, work phone, fax number, work or home address, web address, information about your job function, information about your company, shirt size, credit card information and, if accessing your Ground Control email address, your password. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet, the date and time you access the Site, the pages that you access while at the Site, and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. We may also collect information about your hardware and software in order to provide a requested service. If you decide to use tools made available on our Site, we may also collect and provide to you information about your upload and download speed and bandwidth.

Use Of Your Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized. This may include transfer of your personal information to Ground Control's third-party service providers to help us deliver, install and service products, information, and services. Ground Control may also use personal information to provide you with more effective customer service (including critical updates and notifications about the product or service that you are using), to improve the Site and any related Ground Control products or services, to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. Additionally, with your permission, we may send information to you about other Ground Control products and services, and/or share information with Ground Control partners so they may send you information about their products and services. Ground Control does not intend to transfer personal information without your consent to third parties who are not bound to act on Ground Control's behalf. However, Ground Control may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the law or comply with legal process served on Ground Control or the Site, (b) protect and defend the rights or property of Ground Control, or (c) act in urgent circumstances to protect the personal safety of Ground Control employees or agents, users of Ground Control products or services, or members of the public. Personal information collected on the Site may be stored and processed in the United States or any other country in which Ground Control or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.

Control Of Your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Ground Control and its controlled subsidiaries and affiliates without your permission. Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you provide or have provided to Ground Control in other contexts, forms or situations; i.e. information provided outside of the Site.

Accuracy Of Your Personal Information
To the extent you provide us with personal information, Ground Control wishes to maintain its accuracy. You may send updates and corrections about your personal information at this location.

Security Of Your Personal Information
Wherever your personal information may be held within Ground Control or on its behalf, we intend to take reasonable steps to protect such information from unauthorized access, use or disclosure.

Protection Of Children's Personal Information
Ground Control is a general business class satellite internet service provider site and does not knowingly collect any personal information on the Site from children. If we learn that we have collected personal information on a child under the age of 13, we will delete that data from our systems.

Use Of Cookies And Tracking Technologies
We may use cookies on this Site and other tracking technologies. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit. We may also analyze information that does not contain personal information for trends and statistics or to provide services to you.

Links To And From Other Sites
The Site may contain links to other sites that are not operated by Ground Control. Neither Ground Control nor any of its affiliates are responsible for the content or privacy policies of those sites and our on-line privacy policy does not apply to them. Such sites may collect information from you, either through the use of Internet cookies or otherwise, and make uses of it that Ground Control would not. You should keep this in mind when accessing other sites through links on our Site. Also, neither Ground Control nor any of its affiliates are responsible for the content or privacy policies of any Internet site that links to our site.

Changes To This Online Privacy Policy
We may occasionally update this privacy statement. When we do, we will also revise the "Last Updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Commitment
If you have any comments or questions regarding our Online Privacy Policy, please contact us at 800-773-7168. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.

Your California Privacy Rights
California Notice of Information-Sharing Disclosure
With your consent, from time-to-time, Ground Control may provide its business partners with contact details for direct marketing purposes of relevant services, products, and programs. If you no longer wish your information to be shared, please let us know. The designated contact for these queries is billing @ groundcontrol.com


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