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All calls made from the BGAN phone are considered "International" calls.
If you've never done it before, making these calls can be
a bit confusing. This tutorial will help you make your first call, as well as how to call a BGAN phone from anywhere.
Every BGAN systems is assigned a 9 digit telephone number and a 3 digit International calling code number. Many BGAN
systems that support faxing are also assigned similar number. These
numbers are unique and can be called from any phone on the planet. If
you do not know your BGAN phone number, please contact your BGAN service provider or Ground
Control.
To make a call from a BGAN phone into the United
States, dial the United States country code (001), and then the area code, and then the phone number. Also, you may need to finish the number by pressing the # (pound) key on the phone if the phone does not begin the call.
Example 1 (Calling a U.S. Phone Number from a BGAN Phone): 001 805 783 4600 #
In the example, 805 is an area code in the U.S., and the # key on the phone is sometimes used to tell Inmarsat you have finished entering the phone number.
For calling into another country:
Dial the country code then the full phone or fax number. To locate
the country code that you are calling into, please visit:
http://www.itu.int/ITU-T/inr/nnp/index.html
To call a BGAN phone from the United
States, dial 011 and then Inmarsat's country code of 870 then the 9 digit BGAN phone number. Note that 870
is the Country Code for all Inmarsat phones.
Example 2 (Calling a BGAN Phone from the U.S): 011 870 772520732
For calling a BGAN phone from outside the
United States please follow standard procedures for placing an international call using 870
as the Country Code you calling to. (870 is the country code for ALL Inmarsat BGAN phones).
If you need assistance, you may use an operator to help connect. You only need to know the 870 country code and the 9 digit BGAN phone number for the operator to connect you.
Note - While the BGAN account will not be charged for any incoming calls placed to it, the calling party WILL pay for satellite BGAN phone rates. Charges widely vary between phone providers from $1 to $10 U.S. per minute. The calling party can ask their phone provider for their international plan rates to "Inmarsat" which has its own Country Code of 870. Phone providers often have small international plans that can be added to avoid paying any exorbitant per-minute fees.
This handy website
helps find the exact numbers you need in order to place a call to or from a BGAN phone.
www.countrycallingcodes.com
On this web page, you may use "INMARSAT" as the country code for the BGAN phone.
Example 3... If you are calling a BGAN Inmarsat phone:
1.
Under "Where are you calling from", select the country you are calling from.
2. Under where are you calling to, select "Inmarsat". (It isn't a country, but Inmarsat is listed).
3. Click on Submit.
4. On the screen that appears, you should have the prefix numbers before the 870 Inmarsat international number and then the 9 digit BGAN number.
Example 4... If you are calling from a BGAN Inmarsat phone:
1.
Under "Where are you calling from", select "Inmarsat".
2. Under "Where are you calling to", select the country you are calling.
3. Click on Submit.
4. On the screen that appears, choose the pull
down
window labeled “City Info…” and
choose SNAC (Single Network Access Code). That number and the 9 digit BGAN number should connect you.
| (Keeps incoming calls from having to pay) |
Add a Local Number
From Any Country |
The BGAN phone number is an international number that looks like: 011-870-772520732. You have the option of adding a local number (from any country) that connects the caller to the BGAN phone. This service pays for the cost of the call and is helpful for those that desire a simple local number, and not charging the calling party for a BGAN call.
Online Activation - Online Call Details - Auto-Billing |
$10 a month
$1.34 per minute |
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