- A calendar day begins at 12:00 Midnight GMT – Use VoIP days at any time during the month.
- Additional days used on the 10-day VoIP plan are charged $20 per day.
- * Cost per minute is based on a U.S. or Canadian VoIP number calling a U.S. or Canadian phone.
- VoIP service from Ground Control has no long term contract and service is billed month-to-month.
- There is a one time $49 equipment provisioning fee and a $59.95 VoIP line activation fee with purchase.
- All plans include numerous features such as voicemail, call activity, call forwarding, speed dialing etc.
VoIP Services Details
Emergency VoIP Service
The Emergency VoIP service bundles both the Standard VoIP service with the Priority VoIP Service and makes it available for 10 days each month for $89.95. This is a $40 monthly savings over our standard VoIP service using CIR. Emergency VoIP is designed for public safety organizations that do not require a full-time service for in-the-field emergencies using our mobile satellite systems. Priority VoIP assures that full speed will always be available for the voice stream.
Standard VoIP Service
For $49.95 a month, VoIP service includes 1000 minutes (16.6 hours) each month, which calculates to is $0.05 cents per minute. Additional minutes are billed at $0.04 cents per minute, which is less than the in-plan minute rate. Service begins upon provisioning of the VoIP phone and activation of VoIP service for that phone. Service includes voicemail, caller ID, call activity, call forwarding, speed dialing, and a web interface to check status and change parameters.. Please call for our international calling rates.
Priority VoIP Service
When calling is critical, Priority VoIP Service will give VoIP calls priority over other traffic on the satellite link (this is referred to as QoS or Quality of Service). In addition, Priority VoIP Service creates a 20x20Kbps CIR Committed Information Rate dedicated unshared VoIP data channel to the VoIP connection assuring full speed is available for the voice stream. Priority VoIP Service mitigates potential problems such as voice dropouts and reduced voice quality issues. In many cases Priority VoIP Service is not needed, however if crystal clear, guaranteed voice communication is required, this service is recommended. Priority VoIP Service may be added to an existing VoIP account at any time. Priority VoIP cost is $80 (USD) per month.
Priority FoIP Service (FAX)
Our Fax services uses the optimal 711u Codec with a 80×80 Kbps dedicated unshared channel for the highest in FoIP service. Ground Control offers a clear compatible channel for Fax transmissions using any Fax machine with a standard RJ-11 connection. We use the optimal G.711u 80 Kbps codec to optimize Fax transmissions from any location in the world. More Information on Priority Fax Service.
Starting VoIP Phone Service with Ground Control
Step 1. Pick A Phone
Any corded or cordless phone will work with the $99 Cisco ATA phone adapter. We also highly recommend our Polycom VVX-411 VoIP phone for a time-tested, field-proven solution.
Step 2. Choose A Service Plan
There is only one service plan to choose. 1000 minutes (16.6 hours) for $49.95 a month. Anything over 16.6 hours is charged a reasonable 4 cents a minute. This plan is available worldwide.
Step 3. Choose A U.S. Based Phone Number
You may choose any number from most any U.S. location. A person with a satellite dish in Texas or British Columbia or Afghanistan may wish to have a Denver phone number, or a phone number from anywhere else in the U.S.
Step 4. Plug The Phone Into The Satellite Ethernet LAN
After your account is provisioned, your phone is plug-and-play. It will have a standard dial-tone, a “local” number, and the ability to make and receive calls from anyone on the planet.