Cloudloop Subscription Manager

Cloudloop Feature 2

24/7 Account Management Control

Subscription Manager provides account management tools to make your device, subscription, billing controls, and invoicing setup work with your own, unique operation.

For one device or several, and whether you decide to pre-pay for bundles of airtime, or post-pay, this part of the Cloudloop Platform makes things straightforward.  View and access all of your account information, to check subscriber and invoice details and guide logic on how your account operates, in real-time.

Guided Device Activation

The setup wizard helps activate your device on the satellite network of your choice.

The guided activation provides a walk-through, enabling network selection and presets that determine how your device behaves in relation to your satellite airtime agreement.

A step by step process to simplify device connectivity. Freeing you up to focus on your remote project or operation.

Managing Your Account Subscribers

Sort through, search, and manage each of your account subscriptions.  Or view all subscribers all at once. We make it easy to manage your assets or remote IoT, at the subscriber level, no matter how many are registered.

And what we see in the navigation behind the scenes, is the same capability we’ve made available to all registered account holders.

Managing Your Airtime Costs

Many customers care about their monthly usage, and want to monitor their airtime, and spending, in order to avoid unnecessary overage or bill shock. 

From the Subscription Manager, control how you want a subscription or group of subscribers to respond. You can receive notifications and alerts or actively suspend any activity that exceeds your monthly threshold.

Assign billing groups to subscriptions to organize monthly charges on your invoice.

Cloudloop Feature 6

Flexible, Simplified Billing

  • One bill for all of your subscriptions
  • Transparent and accurate billing
  • Set up data pooling to limit overage fees
  • Billing grouping allows you to view user-defined groups of devices’ usage and invoicing
  • One-click online bill payments

Real-Time Visibility and Clarity

It’s easy to view your account information. Check details on your agreed plan, contract, fees and usage, or the logic guiding what happens when your plan term runs out. 

And for multiple subscribers on one account, our batch operations enable bulk activation, deactivation and plan changes. Making all subscriber changes simple and easy to maintain in one place.

Frequently asked questions about Cloudloop Subscription Manager

WHICH DEVICES ARE SUPPORTED ON CLOUDLOOP?
  • Iridium satellite phones such as the Iridium Extreme 9575
  • Iridium SBD devices
  • Iridium GO!
  • RUDICS and Iridium dial-up data services
  • Viasat Go-anywhere Pro devices
  • Viasat IoT Pro devices

 
Does your project require a device not currently listed? Get in touch. Our engineers are constantly working to improve Cloudloop, so it might be that the device is already on our roadmap or can be added.

WHICH AIRTIME CAN I MANAGE WITH CLOUDLOOP?
  • Iridium SBD
  • Iridium RUDICS
  • Iridium Telephony
  • Iridium Certus 100
  • Iridium Certus 200
  • Iridium Certus 700
  • Viasat Go-anywhere Pro
  • Viasat IoT Pro
  • Telit cellular

 
Does your business need a way to better manage an airtime not currently listed? Get in touch. Our engineers are constantly working to improve Cloudloop, so it might already be on our roadmap.

WHAT ACTIONS ARE SUPPORTED VIA INTEGRATION?

Using our fully featured API, you can take full control of your Iridium SBD, Certus, Satellite Phone and Viasat Go-anywhere Pro and IoT Pro contracts and billing and integrate them with your own platform. Making it easy for you to activate, suspend, deactivate and review billing information programmatically via your own system.

In fact, Ground Control are the only Iridium Service Provider who will deliver your SBD data directly to and from your own Amazon SQS queues. We provide a CloudFormation stack which creates your queues and takes care of cross account permissions.

See the Platform in Action

Self-serve with our developer docs or for a better look at the UI, watch our brief video.

Prefer to discuss your options or have more technical questions? Send us a message, and one of our developers will be in touch.

VIEW DEVELOPER DOCS

“At long last I can see reliable itemized usage costs for all our Iridium devices!”

John Bilger, CEO

Already active on Cloudloop

Want to Know More?

We believe in making satellite connectivity as straightforward as possible to manage. Leaving you free to focus your energy on your application or operation.

If you'd like a demo of Cloudloop, technical specifications, or just more information, please call or email us, using the form below.