Hughes 9502 M2M BGAN Satellite TerminalsPhotos - Accessories - Manuals - Specs
A Low-Cost 24 x 7 Remote Ethernet Port - Extend Your Network to Any Location Globally In Stock The 9502 is a fixed-location remote Ethernet port for unmanned (or manned) equipment - Near 100% Global Coverage List of Supported Countries
Hughes 9502 M2M BGAN Terminal - Two Piece SKU#: BGANT9502 MCN: 3500509-0001 - Shipping Worldwide
Hughes 9502 (EU) RoHS class 2 BGAN Terminal - In Stock
Price: $999 USD w/out mounting kit Normally priced at $1,235 USD Price: $1,099 USD with mounting kit Rent-To-Try @ $10 a day - link
MPN: 3500509-0001 | SKU: BGANT9502A
9502 system contents include the Hughes 9502 two-piece terminal,
antenna and 10 meter antenna cable - more
Credit Cards - PayPal Ordering outside of the U.S.? Please email or call to order
Put an Ethernet Port anywhere in the world for $23.99/month to monitor and control any attached equipment. The Hughes 9502 BGAN Terminal the most cost-effective, always-on, real-time, low-power, high-speed satellite communications link designed for monitoring and controlling any unmanned equipment. These revolutionary "Global Ethernet Ports" use special BGAN M2M Service that dramatically lowers monthly cost from other satellite services. Extend your WAN to any location on the planet, inexpensively, with one service provider, one network.
Hughes 9502 - Four Designs - All identical in operation The Hughes 9502 is available in four different styles... Standard, One-Piece, and Hazardous Area versions (C1-D2). All 9502s operate identically to each other. The basic difference the one-piece requires no enclosure for the 9502 transceiver since it's mounted behind the antenna.
9502 Standard $999 Full Featured Hughes 9502 (Current Page)
9502 One-Piece $1,599 Terminal-Antenna Integration
All Weather IP-66.
9502 Hazardous $1,319 C1-D2 Hazardous Rated For Flammable Locations
9502 Haz C1-D2 $1,659 C1-D2 Hazardous Rated For Flammable Locations
Global Ethernet Ports The Hughes 9502 has unique features that make it possibly the best remote communication solution for low-bandwidth or high-bandwidth M2M, SCADA, or any IP device control:
It is a high-speed, real-time Ethernet port to the Internet for any TCP-IP/Serial M2M, SCADA device. The connection is always live 24 hours a day 7 days a week from most locations on the globe. map It operates in extreme hot or cold temperatures -40°F to 167°F (-40° to 75° C) using only 4 watts. Can use special BGAN M2M service with that does not charge for overhead networking costs. New Month-To-Month M2M Service Plans.. No long term commitments - more New Prepaid M2M plans. Purchase bulk Megabytes that can be used anytime for 1 year - more Ideal for low-bandwidth remote communication that uses from 2 to 50 Megabytes per month. Unlimited Use BGAN plans are also available for the 9502 - more BGAN M2M service only bills for the meaningful data transferred through the terminal, and not for
overhead, connection charges, or any data not from the attached equipment or client network. Global Coverage - Equipment can be located anywhere without notification to Ground Control. Ubiquitous Global Network - Use the same service provider (Ground Control) for all remote locations. When a critical issue arises, having broadband 448 Kbps communication speed is always available. The data connection is open, and stays alive. No wake-up operation needed to transmit/receive. It is secure from hackers with powerful firewall rules in place, or use a private network for ultimate. It draws only 3 to 4 watts for an always open TCP-IP network connection. Hibernation mode draws
just 0.01 watt and wakes up (in 30 seconds) on any LAN activity - Excellent for small solar installations. SMS messaging control. Hibernate, Activate, Get usage totals, all from any authorized browser. It does not require a laptop, or certified technician to install at remote locations. more Serial RS232 M2M devices may use a simple serial to ethernet adapter. more Service Fees for BGAN M2M start at $23.99 a month for 2 MB Plan. Hughes 9502 may be configured to operate with standard BGAN and BGAN Link Service. more info
Low Service Costs - Starting at $23.99 a month Low KiloByte Cost - Pay For Only What You Transfer. The 9502 uses special M2M BGAN service that
charges between 1 to 2 cents per Kilobyte! Excellent for small packet communication. And BGAN M2M service does NOT bill for
overhead data related to
establishing (or reestablishing) a connection to the High-Speed satellite network. This is a great deal for remote device control.
Hughes 9502 BGAN Service Options While the Hughes 9502 was designed for BGAN M2M service, it may also use standard BGAN service or unlimited use Standard+ service... details below.
BGAN M2M Service - Used for equipment that transfer from 2 to 50 Megabytes per month. Plans starting at $23.99/mo. This service is what the Hughes 9502 was designed for - more
Standard BGAN Service - The Hughes 9502 can use the standard BGAN service used by all BGAN terminals including the new Standard+ Tiered plan that includes an Unlimited usage tier for high volume months... Plans start at $63 per month - more
BGAN Standard+ - Finally, the Hughes 9502 may use the new Standard+ plans that offer a tiered plan starting at $63 a month and includes Unlimited usage tier at less than a $0.10 per MB when transferring over 10 Gigabytes a month- more
Satellite Dishes vs BGAN M2M Technology A satellite dish (VSAT) may have cheaper service to transmit large amounts of data, but VSAT dishes are bulky, require certified installation, use more far more power (100-150 watts vs 4 watts), and the signal can be knocked off with wind snow or ice. And if the dish is moved off signal with wind, it will require a certified installer to drive to the site to repoint. In contrast, the Hughes 9502 is extremely small, and operates very well in extreme weather snow/ice and high winds. It also DOES NOT require a certified installer since anyone may point a BGAN terminal. And it will take a lot of snow and ice to knock a system offline.. far more than a satellite dish. Pointing a 9502 is not as critical as with VSAT dishes and slight misalignments won't effect connectivity. The power draw of a 9502 is a fraction of VSAT systems (.01 to 4 watts) and excellent for remote solar installations. As for transferring data, most M2M devices, POS terminals, or any other IP device can be tweaked to send small amounts of data making the $23.99 monthly fee a very cost effective, reliable solution. Monitor and control all rural or urban assets anywhere on the globe and with one service provider.
Choose Your Form Factor The One-Piece and Two-Piece 9502 terminals operate identically. Where the One-Piece places the 9502 transceiver behind the antenna, the Two-Piece system lets you place the transceiver inside of an enclosure or inside of a building.
A nice feature about the One-Piece is that there is no bulky antenna cable to deal with, and you only need to run an Ethernet cable and a 12-24 volt DC power line to the terminal. However, the 2-Piece is less expensive, and you only need to run the antenna cable between it and the transceiver... Here is a link to the optional $195 Enclosure.
Hughes 9502 Stays Online 24 x 7 The 9502 maintains an around-the-clock live TCP-IP connection over the BGAN satellite network drawing only 3 to 4 watts of power. This means ANY
TCP-IP
device using an Ethernet connection to the 9502 is always able to communicate over the network to any IP address on the Internet instantly.
IP Watchdog - The Network Must Stay Alive The Hughes 9502 has a unique watchdog option where the terminal will ping an external IP address after a set period of time and if it not successful, the terminal will reset, reestablishing the network connection automatically. Below is the configuration screen for setting up the watchdog service.
Hibernation Mode - For Extremely Low Power Locations
Hibernation mode drops the power usage of the 9502 to a tiny 0.01 watts, and any LAN activity will "Wake" the 9502 in about 30 seconds for full network connectivity (at 4 watts). The 9502 can be "triggered" to sleep for a set period of idle time (such as 10 minutes)...and maintain the Internet connection until LAN activity is idle for another period (such as 10 minutes as shown below).
Wake-On-LAN also allows the 9502 to automatically wake the terminal once a day using the "Triggered at Time of Day (UTC)" option shown above by simply entering the time of day (UTC) that unit is to power on.
The low-power advantage of the Hughes 9502 terminal makes remote operations viable from smaller solar... or even battery-only installations.
Hughes 9502 Enclosure - $195 This sealed all-weather enclosure is specifically designed for the Hughes 9502 (2-piece) and customer equipment. Pre-wired for most any customer solution to be added inside. This enclosure is NEMA rated at 3, 3X. Information on Hughes 9502 Enclosure
Easy To Install
While a laptop is handy for pointing the 9502, it is not required. Many installs may be in awkward locations, such as on a pole or building side. In these cases, a pair of headphones use the audio port of the 9502 for and audible signal strength tone for pointing. We recommend the 9502 be configured to operate with connected equipment prior to remote installation... So during installation, the only action required is mounting and pointing. Excellent for non-trained personnel, or for installers who don't wish to contend with a laptop.
Global Coverage and Service Service for the 9502 is global except for extreme north and south polar regions. The terminal may move anywhere on the globe at any time with the same service plan. BGAN M2M Coverage Map BGAN M2M Service
More Hughes 9502 & BGAN M2M Service Features BGAN M2M service is an Always-On network connection, for any kind of remote equipment. Ideal for remote equipment that needs real-time monitoring and control 24 x 7. DHCP supported. NAT and Relay Mode supported, Public "Global" IP addresses available. Minimum billing increments are 1 Kilobyte (and not 100 Kilobytes as with standard BGAN service). When equipment errors occur, real-time speeds of 464 Kbps are available to resolve them quickly. High security with firewall rules you define at no additional cost. BGAN M2M Firewall Private networking MPLS available at very reasonable prices. BGAN Security Options Monitor - Control remote terminals from one portal using the Terminal Management Portal. Low power consumption. Normal operation use 3-4 watts for a full-time network connection. Hibernation mode uses
0.01 watts and reestablishes network with any network activity (30 secs). Operates in -40°F to 167°F (-40°C to 75°C) (for both IDU and ODU) - Extreme cold and hot. Operates globally with the same service plan (and provider) for all continents. Coverage Map May move the 9502 terminals at any time, to any location, without informing Ground Control. IP Watchdog - Monitors and maintains the network so it's always up. more Firmware upgrades are performed automatically (when online) at no charge. Weight - 1.5 kb (IDU) 1.9kg (ODU-Antenna). Supported transport protocols - TCP, UDP, ICMP, SKIP, GRE, ESP, SMTP, IMAP, POP3, FTP, HTTP, HTTPS. Web UI Interface - Status and control screens accessed from any connected browser. Remote SMS Control - Activate, Deactivate, Reboot, and many other options using SMS control. Remote AT command control for many operations. Please ask for .pdf manual after purchase. Connectivity ports - Ethernet (RJ-45) are Plug-and-Play easy. One or more Static / Public IP address(es) are available for each 9502 SIM Card. Power Requirements - 12 - 24 Volt DC power supply (12 volt 2 Amp minimum). Small size - 9502 Dimension are 385 x 285 x 33 (ODU) and 200 x 150 x 45 (IDU). Antenna has superior Ingress rating of IP65 - Built for extreme weather. Latency - 900 to 1500 ms on average (Standard BGAN Latency). Relay mode passes Dynamic or Public IP address(es) to the connected device. Low Profile - Does not attract attention from possible vandalism or theft. Certified - FCC, CE, CSA, RoHS, EWRA. Easy to Install. No laptop required to point antenna. No certified installer required.
Network Security Keep your remote devices secure from unauthorized Internet traffic with a NOC side firewall that limits traffic to only your whitelist. Or setup a private MPLS network not routable from the Internet so your devices stay within only your organization's network. More on BGAN M2M Security Options.
Always-On Context Below is the option unique to the Hughes 9502 that keeps a data session active so any connected device communicates instantly. When turned on, there are no waiting period needed as is the case with other BGAN M2M terminals. Up to 11 data sessions (11 connected devices) may be established over one 9502 BGAN terminal.
The Hughes 9502 M2M BGAN Terminal can operate even if the antenna becomes misaligned. The 9502 is also connected to the omni directional "wide beams" of Inmarsat satellites. Access the 9502 with a "backdoor" communications channel with 9502 SMS messaging commands for many operations. This is a real advantage over satellite dish technology.
More information on BGAN Wide Beam & Narrow Beam
More Information on BGAN SMS Messaging
Management Portal - Track All - Monitor All - Control All $19 per terminal per month - No term contracts
Ground Control's Terminal Management Portal will track, monitor and control one or more BGAN terminals from a secure intuitive web interface. This highly functional portal shows terminal GPS locations, service usage, wake-up and sleep commands, a historic log file for all activity, and many other features.
The BGAN Terminal Management Portal is $19 per month per terminal. There are no term contracts, or minimum number of terminals required. You may add and remove terminals at any time. More information on the BGAN Terminal Management Portal.
Industry Uses Of The Hughes 9502 Consider the Hughes 9502 as simply a live, low-power, low cost, Ethernet port in remote (or urban) locations most anywhere on the planet. Industry uses are:
►Utility Smart Grid - Automated monitoring, remote control of power distribution lines. ►Pump/Valve monitoring and control - Access remote devices, screens, parameters. ►Environmental Monitoring - Place and move (at any time) weather stations to any location. ►Oil & Gas - Flow management, rod pump, compressor efficiency, linepac, pipe integrity. ►Asset Monitoring - Trigger switches, door open, motion detector, alarm send information. ►Remote Video Surveillance - 448 Kbps speeds allow for fast refresh-rate of images real-time. ►Credit Card Processing - low power, small profile, make it an alternative to satellite dishes. ►Low or High-Bandwidth SCADA devices. ►Any remote device that communicates over a standard TCP-IP Internet connection.
The Hughes 9502 uses less than 4 watts for a full-time network connection, or 0.01 watt when in hibernation mode. Hibernation can be woken on any network activity on the device side, or from any SMS text message.
The four components that make up the 9502 BGAN solution... The L-band antenna, 10 meters of RF cable (Type N connection at both ends) the 9502 BGAN terminal, and a TNC to Type N connector. Click for larger image.
Installing the BGAN M2M Sim Card into the 9502. The 9502 terminal uses specialized BGAN M2M service (via BGAN M2M Sim Card), that will NOT work when installed in other BGAN terminals.
A Type-N to TNC adapter is included for the 9502 antenna port. The 10m cable has Type N connectors at both ends.
You may purchase our mounting bracket, or customizes your own to secure the antenna. There are 4 identical bolts protruding 17mm from the back of the antenna with 4 securing locking nuts. Dimensions of the 4 bolts are 70mm W x 90mm H on center. Bolt hole size in custom bracket should be 3/8th" or 1cm.
The Type N connection on the back of the 9502 antenna. Note the 4 bolts on the back of the antenna are identical. In the picture above, are 2 black rubber caps over 2 of the protruding bolts.
The Hughes 9502 2-Piece terminal may be mounted to any pole or wall with the transceiver inside of an enclosure. Ground Control offers a shortened 10' (3 meter) antenna cable for close proximity to enclosure installs.
The Hughes 9502 1-piece is designed for installations where an enclosure is not available and connection is to a device via Ethernet. Both the 1-piece and 2-piece 9502 operate identically.
Since the 9502 can use less than .1 watt of power (in hibernation mode, 4 watts in 24 x 7 mode), small solar solution like the one above can be designed and used.
Ground Control also offers a sealed enclosure specifically designed for the 9502. This enclosure is all weather NEMA rated for the low price of $195 usd. More information on the 9502 Sealed Enclosure.
The Hughes 9502 One-Piece BGAN Terminal is excellent for locations that may not have an enclosure for remote equipment. (The Hughes 9502 standard system requires an enclosure).
The One-Piece places the Hughes 9502 terminal inside of a milled aluminum case two caps on both ends. Removing the caps requires only a screwdriver with the four screw-bolts. (These caps are lockable using the locking bar/plate (shown on top)
Hughes 9502 Standard Package Contents ► Hughes 9502 Antenna Panel (ODU) ► Hughes 9502 Controller (IDU) ► 10 Meter RF Cable (Type N male both ends) ► TNC to type N connector for IDU Click for larger image
Hughes 9502 Accessories
BGAN M2M Service for the Hughes 9502
The Hughes 9502 uses special BGAN M2M service. Coverage is global except for extreme north and south polar regions. Equipment can be moved and repointed anywhere without notice to Ground Control.
Prove a new 2-piece (or 1 piece) 9502 terminal with BGAN M2M service with (or without) a static IP address which is billed post rental at $20 per Megabyte transferred. Rental includes 9502 wall/pole mounting kit and AC/DC power supply. Purchase the new rental 9502 system if the rental proves itself. SKU: BGANT9502RENTAL
9502 RENTAL
2-Piece
$10per day 1-Piece
$15 per day
Usage billed post rent
Mounting arm for the 9502 antenna (on a two piece 9502), or the mounting arm for the One-Piece 9502. Includes pole top bracket and arm with bolts. Mounting arm may be affixed to pole, or wide diameter telephone pole, or wall. More on Hughes Fixed Mounted Kit MPN-3004066-0022 SKU-BGANAH0022
If 12v to 24 volt DC power is not available on site, this 15 Volt (5 Amp) AC-DC power supply will power the Hughes 9502 from any AC source (100 to 240 VAC, 50-60 Hz). Hughes recommends a minimum of 2 Amps on 12 volts to power to the 9502. Note the Hughes 9502 does NOT ship with a power supply. SKU-BGANAHACDC001
Price$22 USD
9502 IDU Securing Bracket
This bracket has 3 holes for screws or bolts on each side to secure the 9502 to any mounting plate. Click for Larger View MPN-3500617-0001 SKU-BGANAH0024
Price$27 USD
Pigtail Cable - Use Your Own Enclosure
Use your own enclosure with a short bulkhead pigtail connector. (TNC to Type N). Connect the 9502 antenna cable to the outside of your enclosure. Pigtail length is 21" (53 cm). SKU: BGANAH9502PIGTAIL Click for larger photo
This 9502 antenna mount is designed to fit on top of a 1.6" (40mm) OD pipe (OD=Outside Diameter). The 1.6" is rated to work with the Antenna Mounting Kit. Also available in 2" for the same price. Pictures of 1.6" 9502 Pole Top Bracket 1.6" MPN-1022994-0022 SMN-26475 SKU-BGANAH0020
1.6" Price$99 USD
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email to order
Hughes 9502 2" Pole-Top Antenna Bracket
The 2" 9502 antenna mount is designed to fit on top or side of a 2" OD pipe (OD=Outside Diameter). You can also use any size pipe strap to mount this bracket to any size pole if you don't use the u-bolt bracketing. Note that if mounting on the side of a pole the antenna tilt angle is limited if the pole extends above the antenna height. Pictures of 2" 9502 Pole Top Bracket Kit 2" MPN- 1022994-0024 SMN-26525 SKU-BGANAHPOLE2
2" Price $99 USD
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email to order
Antenna Mounting Kit - Universal Pole - Mid Pole
This universal Mid-Pole Mounting Bracket will work with the Hughes 9502 two-piece Antenna.
Fits 2" or larger pipe or pole. Does not include U-Bolts, or pole. This bracket can also used for securing smaller solar panels. Picture of Universal Pole Mounting Bracket SKU-BGANAHPOLE3
Price$99 USD
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email to order
9502 RF Antenna Cable - 10 Feet
Hughes 9502 10' (foot) Antenna cable antenna cable.
While the Hughes 9502 two-piece ships with a 10 meter (33 feet) antenna cable, this 10 foot cable is a bit more convenient for some installations.
SKU: BGANAH950210FT
Price$65 USD 10 Feet Length
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email to order
Replacement 9502 RF Antenna Cable - 10 Meter
The 10 meter Hughes 9502 antenna cable includes an adapter TNC Connector for 9502 IDU Note - If using a different cable, the cable must be 1.8dB +/- .5dB loss from end to end.
SKU: BGANAH9502ANTCAB
Price$170 USD
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email to order
No Picture
50' RF Antenna Cable for 9502
Ground Control offers a 50' (15.24 meter) Low Loss Type N Antenna Cable for the Hughes 9502. If you need a longer cable run, we recommend purchasing the Hughes 9502 One-Piece, where only Ethernet and power are required to the 9502 terminal. Ethernet can extend up to 100 meters (330 feet). MPN-3500634-0001 SKU-BGANAH0025
Why Choose Ground Control? Rather than being just a reseller, we are experts with the Hughes 9502 and BGAN M2M network servicing hundreds of systems located worldwide. We understand this product and service inside and out and will help you develop the best solution for your unique requirements. Many who approach us have limited understanding of the technology so we're there to help answer basic and complicated questions and provide the most cost effective solution for remote monitoring and control needs. Call our Email us anytime.
It is a high-speed, real-time Ethernet port to the 
