Emergency Communications via Satellite. EMS, First Responders, Public Safety Communications Solutions.


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Public Safety - Emergency Communications by Satellite - Photos
Page updated March 12, 2020

Satellite = Assured Internet & Phone Connectivity
For reliability, satellite communication far outperforms cellular or other wireless services for all-location communication since satellite is not affected by cellular dead-zones or temporary environmental condition such as flooding, power outages, fires, back-hoe digs, earthquakes, hurricanes, tornadoes, or any other regional unknowns since satellite service connects with an orbiting satellite over 22,000 miles away.

SAFECOM Compliant
Our emergency communications satellite equipment meets or complies with all SAFECOM requirements for emergency interoperable communication equipment.

	Toughsat VSAT - Mobile Satellite Internet Ground Control manufactures a line of Toughsat mobile VSAT satellite Internet systems that mount on any rig roof. These mobile dishes are one-button easy to operate, and deliver performance grade high-speed satellite Internet from anywhere. Mobile Satellite Systems Public Safety Mobile Internet Service Plans

	Flyaway Toughsat - A Case-Based Mobile VSAT The Flyaway Toughsat case is a full size portable satellite system easily setup and operated by one person and transportable from the back of an SUV. The Flyaway Toughsat Includes a 100' foot Wi-Fi access point (extendable to 1/2 mile) for any in-range devices. It may also be mounted on a vehicle roof rack for full operation. Link to Flyaway Toughsat

	T-100 Multi-Purpose Communications Trailer Our multi-purpose Toughsat T-100 VSAT communications trailer will place a half-mile radius Wi-Fi Internet access point at any location with Internet speeds of 20Mbps down x 5Mbps up. Provides continuous power with onboard generator. This lightweight trailer is quite easy to operate and can be transported by any vehicle/truck with a 2" (or other) tow ball. Link to T-100 Communications Trailer

	Phone Service Over Satellite $89.95 /mo for 1000 minutes (with Guaranteed CIR dedicated service) Ground Control's VoIP phones and phone service can instantly place 1 to 10 phones in the field when using our VSAT satellite service. Plug-and-play simplicity and reduced cost VoIP guaranteed phone service for public safety organizations. These phones perform like the phone on any desk complete with voicemail, caller ID, call forwarding, etc. Link to Emergency Phone Service

	Red Phone - Critical Voice Communication Free to Public Safety Organizations (includes phone & 100% service) Unlimited Calling - $0 per minute costs Off-The-Grid Communications via Satellite Stay connected with other Red Phones during the most sever outages. Red Phones give your agency a critical voice connection no matter where they are located in North America using our satellite technology. The Red Phone directory includes other public agencies that are now just a voice call away during any disaster. Please ask about promotional discounts. Link to Red Phone Service

	Fixed Location Satellite Solutions Complete Professional Grade VSAT Systems Ground Control specializes in performance grade satellite equipment and service. We are a single source provider for all of your communication needs and we have special VSAT pricing just for public safety organizations.. Link to Public Safety Fixed VSAT Service

Ground Control has special service pricing for public safety organizations
We understand most public safety organizations do not require 24 x 7 connectivity, so we have created high-speed Emergency Mobile Responder "EMR" occasional use service packages that includes any 10 calendar days per month of unlimited connectivity for one low monthly price.

Fixed Location VSAT Performance Plans - Emergency Communications

Fixed Location Emergency Satellite Internet & Phone

Fixed Location Internet & Phone
Require a reliable solution backup solution for your Internet & phone & Red Phone service? Link to Fixed Location VSAT Service

EMR Mobile VSAT Performance Plans - 10 Days Unlimited Use Each Month
Safety Organizations Only

Mobile Satellite Equipment
EMR Mobile VSAT Services are designed for our entire line of mobile auto-acquire satellite systems using our high-performance satellite network.
Mobile Satellite Equipment

Plan Name
Mobile Dishes Only

Transfer Speeds
(download x upload)

In-Plan Monthly Transfer

Overage Costs
(USD)

Monthly Price
(USD)

Mobile EMR

3Mb Down x 1Mb Up

10 calendar days
unlimited use per month

Add'l days billed
at $59 per day

$279

Mobile EMR Plus*

20Mb Down x 5Mb Up

10 calendar days
unlimited use per month

Add'l days billed
at $69 per day

$389

Mobile EMR Max

3Mb Down x 1Mb Up
CIR 400x400 Kbps

10 calendar days
unlimited use per month

Add'l days billed
at $579 per day

$1,349

Mobile EMR Max Plus*

20Mb Down x 5Mb Up
CIR 400x400 Kbps

10 calendar days
unlimited use per month

Add'l days billed
at $579 per day

$1,649

24 x 7 VSAT Portal

Track usage, location, and many other aspects of a satellite connection.

Free
Info Link

Dual Matrix
Dual Satellites

Dual Satellites, Dual Teleports, Dual Hubs, Dual Backbones. Dual Matrix
uses two completely different satellite infrastructures to maintain the
ultimate in connectivity. Available for mobile dishes only.

add 20%
Info Link

Additional Mobile VSAT Services

Option Items
Mobile Dishes Only

Transfer Speeds
(download x upload)

In-Plan Monthly Transfer

Overage Costs
(USD)

Monthly Price
(USD)

VoIP Phone

20 x 20 Kbps
20Kbps CIR Included

Includes 10 calendar days + 1000 minutes (16.6 hours)

Add'l days billed
at $20 per day.

$89.95
Info Link

Red Phone

20 Kbps

Red-Phone to Red-Phone Voice
Includes Red-Phone Hardware

$0 per minute

Free
Info Link

FoIP FAX

80 x 80 Kbps
80Kbps CIR Included

Includes 10 calendar days + 1000 minutes (16.6 hours)

Add'l days billed
at $20 per day.

$129.95
Info Link

Streaming Services

Up to 10 x 4 Mbps

Full Speed CIR
Video Streaming +other uses

n/a

Info Link

Citrix Use

Includes CIR

Custom Packages

n/a

call

Specialty Apps

Includes CIR

Custom Packages

n/a

call

Advanced Network

Ground Control offers many advanced satellite networking solutions

Info Link

A calendar day begins at 12:00 midnight GMT - Use unlimited days at any time during the month.

All accounts may use the VSAT portal 24 x 7 for detailed tracking, usage and other valuable reports - more

*20 Mbps speeds are available on both Galaxy 18 and SES2 and require an iDirect X7 Router - more

CIR (committed information rate) is a dedicated "unshared" channel... highly recommended for VoIP.

The Mobile EMR 3 & EMR 20 plans do not allow video streaming. EMR "Plus" & "Max" plans may stream.

Mobile EMR Plus & Max Plans include 400x400 Kbps CIR duplex guaranteed speeds for VOIP, video, Etc...

The 10-Day VoIP Plan includes 20 x 20 Kbps CIR and 1000 minutes. Additional minutes billed at $0.04 cents

	Dual Matrix Service A Fully Redundant Satellite Infrastructure

	Ground Control's two North American teleports service two different high-performance satellites that operate independent of each other. With the Dual Matrix service, a single mobile satellite dish may connect with either of the satellites at any time, no matter the plan they subscribe to. more

Dual Satellites
Dual Teleports
Dual Hubs
Dual Networks
Dual Backbones

One Mobile Dish

Fixed Location Satellite Internet & Phone
Station & Headquarters Emergency Internet & Phone

Fixed Location Internet & Phone
If and when disaster strikes in your area, maintain a backup broadband Internet and multi-phone connection. Our EOC on-demand satellite connectivity packages are priced for public safety organizations.
Fixed Satellite Equipment

Plan Name
Fixed Dishes Only

Transfer Speeds
(download x upload)

In-Plan Monthly
Transfer

On-Demand
Overage Costs

Monthly Price
(USD)

EOC Recovery
Charged by the day

3Mb Down x 1Mb Up

100 Kilobytes per day
before unlimited use starts.

Unlimited use at
$75 per day.

$279

EOC Recovery Max*
Charged by the day

20Mb Down x 5Mb Up

100 Kilobytes per day
before unlimited use starts.

Unlimited use at
$75 per day.

$399

EOC Recovery
Charged by the MB

3Mb Down x 1Mb Up

1 Gigabyte per month
before $0.21 per MB billed.

$0.21 per MB

$269

EOC Recovery Max*
Charged by the MB

20Mb Down x 5Mb Up

1 Gigabyte per month
before $0.21 per MB billed.

$0.21 per MB

$399

Additional Fixed VSAT Services

VoIP Phone

20 x 20 Kbps
20Kbps CIR Included

Includes 10 calendar days + 1000 minutes (16.6 hours)

Add'l days billed
at $20 per day.

$89.95
Info Link

Red Phone

20 Kbps

Red-Phone to Red-Phone Voice
Includes Red-Phone Hardware

$0 per minute

Free
Info Link

FoIP FAX

80 x 80 Kbps
80Kbps CIR Included

Includes 10 calendar days + 1000 minutes (16.6 hours)

Add'l days billed
at $20 per day.

$129.95
Info Link

Citrix Use

Includes CIR

Custom Packages

Please Call

Specialty Apps

Includes CIR

Custom Packages

Please Call

Charged by the day usage is charged by the calendar day (A calendar day starts at midnight GMT).

Charged by the day plans will not trigger daily rate if idle usage stays under 100 Kilobytes every day.

Charged by the MB On-demand plans are charged by the Megabyte over the 1 GB monthly allotment.

*20 Mbps speeds are only available on Galaxy 18 and require an iDirect X7 Router - more

Video streaming is allowed on Charged by MB plans, but not on the Charged by the day plans.

CIR (guaranteed speeds) are available on all plans. Please call for more information.

Add 10% Off - Bundled Pricing for Mobile & Fixed Combo - Add an additional 10% off equipment purchased when both a fixed and mobile solution are ordered from Ground Control.

Other VSAT Plan Options
VOIP Phone - Full Month Standard Phone Service	1000 Minutes (16.6 hours) per month, then $0.04 a minute. Optimized low-latency voice calling over satellite.	$49.95 More Info
Seasonal Service Plan	Some iDirect plans can be active for 6 months per year. (Requires minimum 2 year term)	Half Annual Price Please Call
Month-to-Month Service Plans	Some iDirect plans may be purchased on a month-to-month basis with a slightly higher service rate per month.	Please Call
Custom CIR	Purchase CIR (committed information rate) of any size for guaranteed unshared speeds.	Please Call

Fixed Satellite Equipment

iDirect Satellite Package - Complete with Installation

Our most popular fixed satellite solution uses the Evolution X3 or X7 satellite gateway connected to our 1.2 meter satellite dish with a 3-6 watt BUC (transmitter) on a non-penetrating mount or ground mounted pole. Included with each system is a Red Phone for emergency communications at no additional cost.
Fixed Satellite Internet & Phone Solution

Fixed Satellite Internet & Phone Solution

This solution delivers broadband Internet on our premium grade iDirect service optimized to allow up to 10 or more VoIP phones to connect with crystal clear communications. Learn why thousands of organizations upgrade their satellite service with us.

Other Popular Public Safety Communication Solutions

Base Camp Connect
Internet - Phone - Radio Interoperability Made Easy
Combine various communication tools currently used and bridge them all together using the Base Camp Connect solution. This 5 minute to deploy solution takes the complexity out of establishing various networks in emergency situations.
Base Camp Connect

MCD-4800 - A Hotspot In A Case
Simply place the closed MCD-4800 watertight case under an open sky, and turn it on. In a minute it automatically becomes a broadband satellite connection with a wireless access for any in-range device up to 5 hours on a single charge.
MCD-4800 Information

Portable Satellite Terminals - BGAN
Prices start at - $995
These portable satellite terminals provide instant broadband Internet and phone no matter where it is located. BGAN terminals are favored by many first-responders and public safety organizations because they do not require expertise to point and use.
BGAN Portable Terminals

Unlimited Use BGAN Plans
Ideal for Public Safety
The new Standard + BGAN Plans from Ground Control have a low monthly subscription, but provide unlimited Internet for incredibly low prices when service is needed.
BGAN Standard + Plans

Carry Portable BGAN Internet & Phone
Prices starting at $2,133
A BGAN Ready Case places a BGAN portable satellite terminal in a hardened all-weather case. Everything is included for creating a mobile office in any location in minutes. BGAN Ready Cases are an excellent portable backup communication solution.
BGAN Hardened Ready Cases

Iridium PTT Push-To-Talk - No Dead Spots 100% of the globe
Iridium Extreme PTT Radios - $1,689/each
Radio communication to anywhere just became a lot easier with Iridium's Push-To-Talk network now open to the general public. No infrastructure to build out or maintain, and implementation can happen right now anywhere on the planet.
Iridium Extreme PTT

Satellite Phone
Iridium Extreme Price - $1,495
The popular Iridium Extreme satellite phone is the go-to favorite for satellite phone connectivity by emergency workers. Now with unlimited talktime to other Iridium phones for $35 a month (add-on plan).
Iridium Extreme Satellite Phone

In-Motion Internet & Phone
Prices starting at $6,100
BGAN in-motion systems offer broadband Internet and phone as well as a Wi-Fi access point to any in-range device, moving or parked. An excellent solution for communication from a command vehicle.
BGAN In-Motion Systems

Satellite Menu
Satellite Services
Fixed Satellite Equipment
Mobile Satellite Equipment
Portable Satellite Equipment
FirstNet
How It Works
Glossary of Terms
Seasonal/Monthly Plans
VoIP Phone Services
Satellite Networking
VPN Over Satellite
Satellite Tools
VSAT Installation Service
VSAT Installation Training


Emergency Communications Photos


A hazmat vehicle with a Ground Control .98 meter Toughsat XP satellite system.		This Mississippi command truck with a stowed mobile dish providing support for a landing of Air Force One.

Mobile command centers use the Toughsat systems for both Internet and VoIP phone communication.		The Toughsat XP on top of a Department of Health and Human Services task force rig.

Command vehicles can have a variety of looks inside. Please contact a Ground Control sales representative for options.		A mobile command post may all connect to the wireless network if within a 100 foot radius of the mobile command vehicle or trailer.

The Malheur County Sheriff in Oregon deploys a Toughsat XP for a mobile command station.		Command vehicles with mobile high-speed solutions can set up multi-phone and Internet communications from any location.

Installation of a Toughsat XP .98 meter dish on top of a mobile command center.		A Toughsat XP .98 Meter system on a mobile emergency command vehicle.

Any of our mobile satellite dishes are easily installed at your location, even on top of small trailers.		Mobile command centers do not need to be expensive to own and operate. A modified trailer with a generator and air-conditioner serves as an effective and efficient field-operation unit.

The Toughsat XP .98 and 1.2 meter dishes show to below 12". Great for vehicle clearance issues.		The Toughsat XP has a fairly small footprint on top of a roof. The boom will swing over most items.

The Emery County Sheriff mobile command post with a Ground Control mobile dish during the Utah mining disaster.		The Illinois National Guard uses a tractor-trailer combination allowing them to create two mobile command posts.

This rig packs both a 2.8 meter dish and a smaller mobile dish mounted on a plate above an air conditioner.		In addition to broadband Internet, many organizations also purchase their VoIP phone service with us.

This fire and rescue truck is outfitted with a roof mounted Toughsat XP and next to is a deployed Flyaway Toughsat Case system. Both systems operate identically.		The Case-Based Flyaway Toughsat is contained in three pieces, and is easily transported or shipped and operated by one person.

The T-100 Toughsat trailer, manufactured by Ground Control is a self-contained mobile satellite system that includes a high-gain antenna for a half-mile connectivity radius.		The T-100 trailer's light weight means it can be transported via helicopter sling load. Set up a remote communications post where roads are impassible.