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Warranty Overview
Every Ground Control Toughsat mobile system is designed to operate in extreme conditions be it freezing, blistering hot, overly humid, windy, or in a downpour. We want you to be comfortable in knowing our product will work when you need it most.
Standard Warranty
Toughsat XPs are protected with a standard 1 year parts and on-site labor limited warranty. Our field technicians located in hundereds of locations throughout North America will drive to your rig location (in most locations) and perform needed repairs, all on our dime. The Toughsat SP series has a 6 months parts and labor warranty.
Extended Warranties Available
12 Month Extended Warranty - Add 1 extra year of Parts & Labor to the standard warranty for either the Toughsat XP or SP mobile satellite systems.
24 Month Extended Warranty - Add 2 extra years of Parts & Labor to the standard warranty for either the Toughsat XP or SP mobile satellite systems.
Lifetime Electronics Warranties Available
For a small monthly fee of $24.95 placed on your monthy VSAT service, Ground Control will replace any failed radio electronic component of your satellite system, which includes any iDirect 3100 or Galileo satellite gateway router, the LNB, and the 3, 4 or 6 watt BUC (transitter). As long as the radio insurance fee is current, any part that fails to operate through standard use will have that part replaced.
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