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VSAT User Portal – iDirect Service

Ground Control provides online access to your VSAT accounts for a wide array of insightful information that can help you track usage and system locations while troubleshooting issues before they become a problem. Please write to support@groundcontrol.com for your login credentials into your VSAT portal.

Portal Features

Graphical bar charts that display usage (received/transmitted/combined) over any period of time
Historical usage, broken up into time slices to narrow in on problem high-usage times.
List of satellite modems with online status light - quick one-button detail view of any system
Detailed single-system bandwidth usage reports TCP Rx/Tx, UDB Rx/Tx, Other Rx/Tx
Modem Settings - Static IP, Netmask, Usable IP addresses, DHCP enabled/disabled, Max Speeds, CIR
Current Activity - Signal-to-noise ratio and bar chart that shows data transfer speeds over last two hours
Current Location - GPS location shows VSAT location on map (Google Maps)
Important documents and files download page
Communication Errors - time-stamped LLC and SCPC errors
Connection quality graph - signal-to-noise ratio over the last two hours
Power level graph - shows transmitter and receiver power in dBm over the last two hours
Reports - Download daily modem usage or modem usage summery from any time span - All systems - Excel .CSV file
Portal User Profile - Update account settings such as name and password

Portal Screenshots

All_Modems_Map_Portal

Overall_Usage_Report_2

VSAT_Portal_Usage_Chart
iDirect_Portal_List_of_Modems
VSAT_Portal_Docs_Files_List

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