Hughes 9502
The Hughes 9502 IP satellite terminal provides reliable connectivity over the Viasat IoT Pro network for IP SCADA and machine-to-machine (M2M) applications. The device is offered in one-piece or two-piece form factors as well as a variant compliant for operation in Hazardous environments.
Key Capabilities
Designed for reliable connectivity at unattended and remote sites, the Hughes 9502 combines resilient IP communications with efficient power use, remote management and rugged outdoor performance.
Always-on IP connectivity over the Viasat IoT Pro network
Power efficient operation for remote and solar-powered installations
Automatic connection recovery following power or network loss
Remote configuration, diagnostics and access via SMS
Rugged IP66 design for permanent outdoor installation
Viasat IoT Pro (BGAN M2M) Satellite Terminal
The 9502 terminal delivers affordable, global, end-to-end IP data connectivity enabling applications in industry sectors such as environmental monitoring, SmartGrid, pipeline monitoring, compressor monitoring, well site automation, video surveillance, and out-of-band management to primary site communications.
The low power consumption (1W idle) of the Hughes 9502 makes it possible to provide end-to-end IP connectivity to sites that are off the grid. This breakthrough provides end-to-end IP connectivity to power-challenged locations that rely upon solar-battery arrays involving sensitive power budgets.
Antenna Positioning Flexibility
The Hughes 9502 includes 10 meters of RF cabling, granting the user freedom to position the antenna remotely and away from the transceiver in complex installations while securing the SIM card inside a premise or enclosure to better protect against unauthorized use, theft, and vandalism.
The One-Piece 9502 is also identical in service performance to the two-piece 9502, even though it has a smaller antenna. Both systems are class 2 BGAN terminals. Only a 12-volt power cable and an Ethernet cable are needed for the cable run to this device. Exterior-rated Ethernet cables are rated for 328 foot (100 meter) cable runs.
The Hughes 9502 includes the One-Piece terminal, a padlockable security bar that keeps the enclosure caps from being removed, and four mounting bolts. We recommend the mounting bracket when purchasing the One-Piece 9502.
Hardware Comparison
 Cobham 540
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 Hughes 9502
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 RockREMOTE Mini
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 RockREMOTE Rugged
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| Best Suited To | Hazardous or industrial sites requiring Viasat IoT Pro with integrated cellular failover | Satellite-only Viasat IoT Pro deployments, including hazardous area and two-piece installations | Very power-constrained applications requiring truly global Iridium connectivity | Advanced satellite and cellular gateways requiring hosted applications and edge processing |
| Primary Differentiator | Viasat satellite and cellular connectivity in one rugged terminal | Satellite-only Viasat terminal with low idle consumption and flexible installation options | By far the lowest power terminal in the comparison, with sleep consumption measured in milliwatts | Most capable gateway, with LTE, Wi-Fi and Linux-based application hosting |
| Satellite Service | Viasat IoT Pro (BGAN M2M) | Viasat IoT Pro (BGAN M2M) | Iridium Certus 100 and Iridium Messaging Transport | Iridium Certus 100 and Iridium Messaging Transport |
| Coverage | Near-global, excluding polar regions; requires visibility toward a geostationary satellite | Near-global, excluding polar regions; requires visibility toward a geostationary satellite | Truly global Iridium coverage | Truly global Iridium coverage |
| Antenna Setup | Integrated directional satellite antenna; pointing required | One-piece integrated antenna or two-piece system with separate antenna; pointing required | External omnidirectional satellite antenna; no pointing required | External omnidirectional satellite antenna; no pointing required |
| Dimensions | 202 x 202 x 51.8 mm / 8.0 x 8.0 x 2.0 in | One-piece: 275 x 275 × 84 mm / 10.8 x 10.8 x 3.3 in | 182.3 x 81.5 x 57 mm / 7.17 x 3.20 x 2.24 in | 250 x 97 x 61 mm / 9.84 x 3.82 x 2.40 in |
| Environmental Protection | IP66; C1D2-certified version | One-piece: IP66; two-piece: IP40 indoor unit and IP65 antenna; C1D2/ATEX variants available | IP66 | IP67 |
| Operating Temperature | -40°C to +55°C / -40°F to +131°F | -40°C to +75°C / -40°F to +167°F | -40°C to +70°C / -40°F to +158°F | -40°C to +70°C / -40°F to +158°F |
| Power Input | 10.5-32 V DC or PoE+ | 12 or 24 V DC nominal | 10-30 V DC or PoE | 10-30 V DC |
| Power Consumption | 1.9 W standby at 12 V DC; 19 W typical transmission | Approximately 1 W idle | Less than 36 mW sleep at 12 V; 300 mW typical idle; 7.25 W average transmission | 5 W idle; 9 W average transmission |
| Interfaces | Ethernet, three I/O pins and optional cellular modem interface | Ethernet | Ethernet, RS-232 or RS-4xx serial and four configurable I/O channels | Ethernet, serial, GPIO and Wi-Fi |
| Cellular / Hybrid Connectivity | Optional integrated 2G, 3G and LTE modem with automatic satellite failover | Satellite only | Satellite only | Integrated LTE Cat 1 and Cat 4 with automatic WAN failover |
| Application Hosting | ||||
| View Product | View Product | View Product | View Product |
Oil and Gas Monitoring
Connect wellheads, pipelines, compressor stations and other remote assets where reliable satellite-only communications are required.
Electrical Utilities
Provide IP connectivity for substations, grid automation equipment and remote SCADA assets beyond terrestrial coverage.
Mining Operations
Support monitoring and control across isolated mines, processing facilities and associated infrastructure.
Water and Wastewater Infrastructure
Connect pumps, valves, reservoirs and treatment assets in locations without dependable terrestrial communications.
Environmental and Early Warning Systems
Transfer data from weather stations, seismic sensors, flood monitors and other unattended monitoring equipment.
Remote Industrial Sites
Provide satellite IP connectivity for PLCs, RTUs, alarms, cameras and other Ethernet-enabled equipment at difficult to reach locations.
Technical Essentials
Review the connectivity, installation, power and environmental specifications that distinguish the available Hughes 9502 configurations.
Up to 464 kbps Standard IP
Connect remote IP-based equipment using Viasat IoT Pro over the BGAN network.
Automatic Connectivity Recovery
An integrated IP watchdog and automatic context activation help restore the IP connection following an outage or loss of power.
One-Piece or Two-Piece Installation
Choose an integrated outdoor terminal or position the antenna separately from the indoor unit using the supplied 10 m RF cable.
Flexible Outdoor Installation
Pole-mounting hardware and weather-protected cable connections support permanent remote deployment.
Under 1 W at Idle
Support off-grid and solar-powered installations with low idle consumption, while transmitting at under 20 W.
Remote Management via SMS and Web Interface
Configure, diagnose and manage the terminal remotely, helping reduce visits to unattended sites.
Ethernet IP Connectivity
Connect IP-based RTUs, PLCs, SCADA equipment and other remote devices through a standard Ethernet interface.
Outdoor and Hazardous-Area Options
The integrated terminal is IP66 rated, with dedicated ATEX and C1D2-compliant variants available for hazardous environments.
Product Specifications
Communications
- Satellite Service
- Visat IoT Pro (BGAN M2M)
- Communication Type
- Two way standard IP data
- Standard IP Data Rate
- Up to 464 Kbps
- Connection Recovery
- Integrated IP watchdog and automatic PDP context activation
- Remote Management
- Web interface, SMS control and AT commands
- Firmware Updates
- Local or over the air (OTA)
- Integrated Positioning
- Built-in GPS receiver for network registration and terminal operation
One-Piece Terminal
- Configuration
- Integrated modem and directional satellite antenna
- Dimensions
- 275 × 275 × 84 mm (10.8 × 10.8 × 3.3 in)
- Weight
- 3.8 kg / 8.4 lb
- Operating Temperature
- -40°C to +75°C / -40°F to +167°F
- Storage Temperature
- -55°C to +75°C / -67°F to +167°F
- Relative Humidity
- 95% at +40°C / +104°F
- Ingress Protection
- IP66
- Wind Loading
- Survival wind loading up to 100 mph when used with the appropriate mount
- Installation
- Fixed outdoor installation; satellite pointing required
- Mounting
- Optional fixed or azimuth/elevation mounting hardware
- Hazardous Area Option
- Dedicated ATEX and C1D2-compliant version available
Two-Piece Terminal
- Configuration
- Separate indoor unit and external directional antenna
- Indoor Unit Dimensions
- 150 × 200 × 45 mm (5.9 × 7.9 × 1.8 in)
- Indoor Unit Weight
- Approximately 1.12 kg / 2.47 lb
- External Antenna Dimensions
- 385 × 385 × 33 mm (15.2 × 15.2 × 1.3 in)
- External Antenna Weight
- Approximately 1.85 kg / 4.08 lb, excluding cable and mount
- Supplied RF Cable
- 10 m / 32.8 ft
- Indoor Unit Protection
- IP40
- External Antenna Protection
- IP65
- Operating Temperature
- -40°C to +75°C / -40°F to +167°F
- Storage Temperature
- -55°C to +75°C / -67°F to +167°F
- Relative Humidity
- 95% at +40°C / +104°F
- External Antenna Wind Loading
- Survival wind loading up to 100 mph with the appropriate mount
- Installation
- Indoor modem with externally mounted and pointed satellite antenna
- Hazardous Area Option
- Dedicated ATEX and C1D2-compliant version available
Electrical
- Nominal Input Voltage
- 12 or 24 V DC
- Input Voltage Range
- 10.8-26.4 V DC
- Idle Consumption
- Less than 1 W
- Narrow-beam Receive, Without Transmission
- Less than 3 W
- Typical Transmit Consumption
- Less than 20 W
- Power Saving Functions
- Sleep mode and remotely controlled power management options
- Automatic Startup
- Terminal can power on automatically when input power is restored
- Connection Restoration
- Automatic context activation can restore the IP session following power or connectivity loss
Interfaces and Integration
- Primary Equipment Interface
- RJ45 Ethernet
- Configuration Interface
- USB Type-B connection to a computer
- Serial Interface
- RS-232 DB9 connection for an external NMEA 0183 GNSS source
- Serial Data Use
- The RS-232 connection is intended for an external positioning source, not general serial data transmission
- Antenna Connection, Two-piece Model
- TNC connection at the indoor unit and N-type connection at the external antenna
- Local Configuration
- Dedicated M2M web interface
- Remote Configuration
- SMS and AT-command control
- Diagnostics
- Remote log-file retrieval and terminal debugging
- Connection Monitoring
- Configurable context watchdog
- Security
- Password controls, SMS whitelisting, Ethernet MAC filtering and local-access restrictions
- User Indicators
- Three status LEDs and a multifunction button
- Pointing Assistance
- Web-interface guidance and audio or voltage-level pointing output
- Firmware Management
- Local and over-the-air updates
Cloudloop Management
- Cloudloop Integration
- Supported
- Subscription Management
- Activate and manage Viasat IoT Pro airtime subscriptions through Cloudloop Subscription Manager
- Usage Monitoring
- View subscription usage and maintain oversight of airtime costs
- Device Management
- View and remotely administer deployed terminals through Cloudloop Device Manager
Resources
Documentation, guides and supporting materials to help evaluate, integrate and deploy the Explorer 540.
Would you like to know more?
We are experts with the Hughes 9502 and Viasat IoT Pro network, servicing hundreds of systems located worldwide. We understand this product and service inside and out and will help you develop the best solution for your unique requirements.
We’re here to help answer basic and complicated questions and provide the most cost effective solution for your remote monitoring and control needs. Complete the form, or if you prefer to speak to someone directly, call us on +44 (0) 1452 751940 (Europe, Asia, Africa) or +1.805.783.4600 (North and South America).