RockRemote
RockREMOTE-Ports
RockRemote
RockREMOTE-Ports

RockREMOTE Industrial IoT Communications Device

RockREMOTE solves the most challenging remote IoT communications problems, offering a reliable and flexible solution for Industrial IoT applications.

The RockREMOTE solution combines the RockREMOTE terminal, the Iridium Certus 100 network and LTE cellular connectivity, end-to-end networking and the powerful Cloudloop platform. It addresses fixed and mobile communications challenges across a range of industry verticals: Oil & Gas, Utilities & Renewables, Mining, Transport & Logistics and Agriculture.

In particular, the RockREMOTE solution bridges the gap between legacy technology and digital service evolution without requiring significant investment in a complete infrastructure refresh.

Iridium Coverage Map - Real Time Tracking

Key Features

  • Omni-directional, with no antenna pointing required; ideal for fixed deployment in hilly or woody locations, or for on-the-move applications
  • Simple to deploy, IP-based over Ethernet or Wi-Fi
  • Dual mode Iridium Certus 100 satellite network combined with LTE
  • Small form factor, industry standard DIN rail mounting
  • Usage optimization enables RockREMOTE to be deployed in solar powered environments in locations where mains power is unavailable
  • Powerful integrated processing, storage and security enables the evolution towards Edge Computing
  • Support for MQTT into IoT cloud services from Amazon, Google and Microsoft
  • Ground Control’s subscription management platform, Cloudloop, enables visibility and control over your asset usage
  • Hardware security module ensures that your data is secured while being transmitted over the network
  • Transparent message buffering, queuing, and automatic data compression

Tech Specification

  • Processor: Quad Core 1.5GHz Cortex-A72 (ARM v8)
  • Memory: 2GB RAM, 8GB Flash
  • Operating System: Linux
  • Satellite: Iridium Certus with Omni Antenna
  • Cellular: LTE Cellular Module (Regional Specific Variants)
  • Hardware Security: Dedicated hardware security module
  • SIM Card Slots: 2 x Standard SIM card slots (Satellite + Cellular)
  • Serial Interfaces: 1 x RS232 interface, 1 x RS485 interface
  • Digital Interfaces: 1 x GPIO interface
  • Network Interfaces: 1 x RJ45 Ethernet and WiFi
  • Power Specification: Range: 10v – 30v DC | Draw: 0W (Sleep), 5W (Idle), 9W (Transmit). Supercapacitors for safe shutdown
  • Power Interface: Spring loaded header socket
  • Dimensions (LxWxH): 7.6″ x 4.7″ x 4.4″ / 193.3mm x 120.3mm x 111.7mm
  • Mounting: Industry Standard DIN rail mounting
  • User Interface: Easy to use dashboard for configuration, debugging and monitoring

Overview

RockREMOTE delivers a reliable and flexible, all IP-based, dual-mode LTE-Satellite communications solution for fixed, semi-fixed or mobile M2M / IoT applications worldwide. Customers select between Ethernet, Wi-Fi or Serial RS232/485 for their communications interface requirements.

The highly adaptable RockREMOTE guarantees robust communication and provides the vital link to ensure that your data keeps flowing when the grid stops.

Dashboard – User Interface

  • Easy to use interface to configure RockREMOTE functionality
  • Advanced debugging and monitoring tools
  • Remote Configuration via Cloudloop Data

Smart Connection Management

  • Automatic reconnection and retry mechanism; on-demand, interval or scheduled connection.
  • Traffic routing is based upon a user programmable strategy

Enterprise or Cloud

  • Integrated with Cloudloop Data for integrated Billing. Provisioning and Usage Monitoring
  • Certified support for AWS IoT Core, Google Cloud IoT and Azure IoT Hub

Use Cases

Oil and Gas​

  • Prevent production stoppage with real-time alerts of machinery failure
  • Reduce response times and send fewer people into the field

Mining​

  • Gather and analyze data to optimize loading and hauling operations
  • All weather, real-time data transmission

Utilities​

  • Visibility and control of assets spread over a wide area
  • Extend the reach of telemetry applications

Renewables​

  • Real-time reporting on power generation to prevent saturation
  • Measure conditions at potential new sites without power

Transport & Cargo​

  • Transmit course corrections and temperature adjustments in real-time
  • Track your fleet wherever they are on the globe

CDM

Cloudloop Device Manager

Imagine you have installed RockREMOTE IoT satellite terminals at different sites that are remote and far away from your headquarters. What happens if you need to access essential system information on these units or there is a need to reboot the terminal or extract service logs? You would probably need to go to the locations where these units are installed physically.
These site visits will incur a heavy financial cost including time and resource. With that in mind, you would want to be able to access these terminals remotely from your office and via a secure connection.

Cloudloop Device Manager is a secure, cloud hosted solution, designed for the RockREMOTE satellite terminal, enabling users to remotely access, diagnose and manage the functionality of their terminal using a laptop from the comfort of their office. CDM enables customers to use their human resources wisely, and send personnel on site visits only when needed, not for unnecessary routine checks when all is well.

Key features & Benefits

  • Remotely access RockREMOTE configuration and status information.
  • Access service and system logs to enable remote troubleshooting.
  • Remote device reboot, a restart will often fix a problem.
  • Update Iridium firmware over-the-air.
  • Intuitive web user interface with map view making it easy to see and navigate to each device.
  • Set device connection alerts and notifications, to provide visibility of problem devices.
  • Efficient service to device communication, initiated only from the platform interface to keep satellite data usage
    low.
  • Securely connected end to end, with CDM data segregated and routed separately from customer application data.

Note: CDM data is transmitted over the Iridium IP network and counted against the active airtime plan. Although every
effort has been made to perform data transfer in the most efficient way, some actions may use a significant amount of
data and therefore use a significant proportion of the monthly data allowance, or potentially incur overage charges.

Frequently Asked Questions

Can the service be configured to be 'always on'?

Iridium Certus 100 is an IP based service enabling a bi-directional ‘always on’ connection between field assets and a back end solution.

What would be the typical Mains and current draw?

Typical power consumption is 1.5 amp average with 4 amp peak. Actual power usage will be heavily dependent on how the RockREMOTE device is being used in terms of how the processing unit is utilised for any applications, and the frequency of network communications.

Do I need satellite connectivity if I have / intend to use NarrowBand IoT?

RockREMOTE provides support for cellular as well at satellite connectivity and offers functionality that extends beyond a pure connectivity solution. Although NB IoT will improve and extend the capabilities of cellular for IoT, it still requires access to the terrestrial cellular networks to operate reliably. For truly remote, reliable connectivity, a hybrid approach provides the most reliable method to guarantee connection.

How secure is the RockREMOTE solution?

Security is made up of a number of elements within the RockREMOTE solution. The network security is offered through VPN connections both from the satellite ground station to the land network connection, then from there to the customer site. This is further enhanced though the availability of the inbuilt hardware security module which can encrypt the data before being sent over the network, ensuring that, even if accessed along the way, data is unusable to anyone who has accessed it.

Network-diagram-for-RockREMOTE

How would you handle antenna line of sight issues in areas with trees or rocks?

Using the combination of the Certus 100 LEO network and the Omnidirectional antenna, line of sight issues are significantly reduced. The antenna will automatically locate the satellite as opposed to having to be specifically pointed at a geostationary satellite. The solution still requires a good view of the sky.

How long does it typically take to install a RockREMOTE device and antenna on site?

Installation time is dependant on how / where the device and antenna are being mounted. If a DIN rail mount is already correctly located, with power and connections in place to the required measure devices, the RockREMOTE unit installation can be completed in a matter of minutes. The activity that will require greater consideration will be the external mounting of the antenna and the routing of the antenna cable.

How quickly can the terminal get online from a cold power up?

RockREMOTE powers up and can start to send data within 90 seconds from cold start.

How does the device re-connect when network coverage is lost?

If network connectivity is lost, RockREMOTE will automatically re-acquire connectivity to either Satellite or Cellular networks.

How does auto-recovery after power outage work for RockREMOTE?

RockREMOTE will auto-restart and return to its previous state after a power outage. It will automatically restore an active Iridium or cellular connection, for example.

Documentation

download.svgRockREMOTE Data Sheetdownload.svgIridium Certus 100 Data Sheet

Photos of the RockREMOTE

RockREMOTE in terminal box
RockREMOTE Transceiver

Within a Metal Enclosure

The RockREMOTE is pictured here in a metal cabinet. The transceiver has ingress protection of IP5X; the antenna is IP66.

Reverse-view-RockREMOTE
RockREMOTE Transceiver

DIN Rail Mounting

The rear view of the RockREMOTE features industry standard DIN rail mounting.

RockREMOTE-Iridium-and-DC-cable
RockREMOTE Transceiver

Connection Interfaces

Here's a close up of the connection interfaces; from left to right, the Iridium Antenna connection port, DC power in, RS422/RS485 connection port, RS232 connection port.

RockREMOTE-LAN-Cable
RockREMOTE Transceiver

Connection Interfaces

Pictured here is the digital I/O connection port, ethernet connection, and cellular antenna connection.

RockREMOTE-Antenna-Assembly
RockREMOTE Antenna

Assembling the Antenna

The omni-directional antenna doesn't need to be pointed, and is a low-loss radome. Mounts on any US-style Mounting Bracket with 1"-14NF threaded stud (not supplied).

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