Emergency Mobile Responder (EMR) Service Package

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Emergency Mobile Responder Service Package

Get a quote for your EMR airtime

Special pricing for public safety

We understand many public safety organizations do not require 24 x 7 connectivity, so Ground Control has created the high-speed Emergency Mobile Responder “EMR” occasional use service package. Any 10 calendar days of unlimited connectivity per month for one low monthly price.

This can be purchased with or without hardware. If you have existing equipment, we can provide airtime for that, or if you are in need of a complete communications solution, we offer mobile auto-acquire satellite systems including the Toughsat Flyaway and the MCD-4800 “The Football”.

EMR Mobile VSAT Performance Plans

Public safety organizations only

These plans are designed for mobile, auto-acquire satellite systems.

We also offer access to our Dual Matrix Service, a fully redundant satellite infrastructure. With this service, a single mobile satellite dish may connect with one of two geostationary satellites at any time.

10 days unlimited use each month
All plans include free access to our VSAT user portal
Option to upgrade to the Dual Matrix Service (add 20% to the list price)
A day begins at 12PM GMT - use unlimited days at any time during the month
All plans include free access to our VSAT user portal for detailed tracking & usage reports
CIR (Committed Information Rate) is a dedicated "unshared" channel, highly recommended for VoIP

Mobile EMR

Transfer Speeds: 3Mb Down x 1Mb Up

Overage costs: additional days billed at $59 per day

$279 per month

Mobile EMR Plus

Transfer Speeds: 20Mb Down x 5Mb Up

Overage costs: additional days billed at $69 per day

$389 per month

Mobile EMR Max

Transfer Speeds: 3Mb Down x 1Mb Up | CIR 400x400 Kbps

Overage costs: additional days billed at $579 per day | Allows video streaming | Includes 400x400 Kbps CIR duplex guaranteed speeds for VOIP, video etc.

$1,349 per month

Mobile EMR Max Plus

Transfer Speeds: 20Mb Down x 5Mb Up | CIR 400x400 Kbps

Overage costs: additional days billed at $579 per day | Allows video streaming | Includes 400x400 Kbps CIR duplex guaranteed speeds for VOIP, video etc.

$1,649 per month

Fixed Location Internet & Phone

For Stations & Headquarters

Emergency Internet & Phone

If and when disaster strikes in your area, maintain a backup broadband Internet and multi-phone connection. Our EOC on-demand satellite connectivity packages are priced for public safety organizations, providing emergency internet and phone for your station / headquarters.

Charged by the day usage is charged by the calendar day, which starts at midnight GMT
Charged by the day plans will not trigger daily rate if idle usage stays under 100 KB every day
On-demand plans are charged by the MB over the 1 GB monthly allotment
20 Mbps speeds are only available on Galaxy 18 and require an iDirect X7 Router
Video streaming is *only* allowed on Charged by MB plans
CIR (guaranteed speeds) are available on all plans

EOC Recovery | Charged by the day

Transfer speeds: 3Mb Down x 1Mb Up

In-plan monthly transfer: 100 Kilobytes per day before unlimited use starts. On-demand overage costs: Unlimited use at $75 per day

$279 per month

EOC Recovery Max | Charged by the day

Transfer speeds: 20Mb Down x 5Mb Up

In-plan monthly transfer: 100 Kilobytes per day before unlimited use starts. On-demand overage costs: Unlimited use at $75 per day

$399 per month

EOC Recovery | Charged by the MB

Transfer speeds: 3Mb Down x 1Mb Up

In-plan monthly transfer: 1 Gigabyte per month before $0.21 per MB billed On-demand overage costs: $0.21 per MB

$269 per month

EOC Recovery Max | Charged by the MB

Transfer speeds: 20Mb Down x 5Mb Up

In-plan monthly transfer: 1 Gigabyte per month before $0.21 per MB billed On-demand overage costs: $0.21 per MB

$399 per month

Additional Mobile and Fixed VSAT Services

Optional Items	Transfer Speeds (download x upload)	In-Plan Monthly Transfer	Overage Costs (USD)	Monthly Price (USD)
VoIP Phone	20 x 20 Kbps \| 20 Kbps CIR* Included	Includes 10 calendar days + 1000 minutes (16.6 hours)	Additional days billed at $20 per day	$89.95
Red Phone	20 Kbps	Red-Phone to Red-Phone Voice \| Includes Red-Phone Hardware	$0 per minute	Free
FoIP FAX	80 x 80 Kbps \| 80 Kbps CIR* Included	Includes 10 calendar days + 1000 minutes (16.6 hours)	Additional days billed at $20 per day	$129.95
Streaming Services	Up to 10 x 4 Mbps	Full Speed CIR* Video Streaming +other uses	n/a	Please call
Citrix Use	Includes CIR*	Custom Packages	n/a	Please call
Specialty Apps	Includes CIR*	Custom Packages	n/a	Please call

Other VSAT Plan Options

VOIP Phone - Full Month Standard Phone Service	1000 Minutes (16.6 hours) per month, then $0.04 a minute. Optimized low-latency voice calling over satellite.	$49.95
Seasonal Service Plan	Some iDirect plans can be active for 6 months per year. (Requires minimum 2 year term)	Half Annual Price - Please Call
Month-to-Month Service Plans	Some iDirect plans may be purchased on a month-to-month basis with a slightly higher service rate per month.	Please Call
Custom CIR	Purchase CIR (committed information rate) of any size for guaranteed unshared speeds.	Please Call

Dual Matrix Service

Ground Control’s two North American teleports service two different high-performance satellites that operate independent of each other. With the Dual Matrix service, a single mobile satellite dish may connect with either of the satellites at any time, no matter the plan to which they subscribe.

Learn more about Dual Matrix

Bundled Pricing for Mobile and Fixed Combination

If you purchase both a fixed and mobile solution from Ground Control, we’ll discount your equipment purchase by 10%. For inspiration, check out our Toughsat range: the Flyaway, Fixed and Trailer-based options are all popular with emergency responders. For a portable solution, the MCD-4800 “The Football” is our top pick, but we have a wide range of solutions for all requirements and budgets. Please get in touch and we’ll be happy to provide you with a tailored quote for your needs.

Interested in our special rates?

If you represent a public safety organization, and want to learn more about our services, please email or call us, or complete the form and our team of connectivity experts will be happy to help.

Request More Information

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